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Data Analyst Jobs
Company | Radiant Systems Inc |
Address | Marlborough, MA, United States |
Employment type | CONTRACTOR |
Salary | |
Expires | 2023-06-29 |
Posted at | 11 months ago |
RESPONSIBILITIES / EXPECTATIONS:
Perform root-cause analysis of buybacks with a focus on service operations of high-impact dealers to identify controllable factors and make recommendations for corrective actions.
Prepare summaries/reports and present to DRT and DTS management in support of departmental goals.
Collaborate cross-functionally with DTS to support improvements in dealership service processes and technician training deficiencies based on root-cause findings.
Lead automotive technical training sessions for Arbitration new-hires within departmental training program and a constant resource for agent technical questions.
Provide responses to State Mandated required annual/semi-annual reporting.
Candidate must have strong Excel skills
Education required: Bachelor’s Degree, Master ASE Certification (preferred)
Experience: 2-5 years Dealership Technician Experience
- Excellent Excel skills required.
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