Business Analyst Jobs

Explanation of HYBRID: You must be able to come into our office in Foxboro, MA at least twice a month. We will only be looking at local candidates who are willing to come into our corporate headquarters in Foxboro.

Who We Are:

At ConnectPay we approach the market from a very different perspective than most in the industry. We stay true to our mission by delivering responsive service and keeping payroll and payroll tax compliance at our core. “Our Connected Model” is designed to support our client’s growth by introducing the right solution, vendor, or advisor at the right time.

PEOPLE. PASSION. PAYROLL.

Summary: Our Business Analyst reviews, analyzes, and evaluates user needs to create systems solutions that support ConnectPay’s overall business strategies and yearly 30% growth. The BA gathers and documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. This role functions as a liaison between IT and users to support our small business clients.

Job description

• Recommend controls by identifying problems; writing improved procedures
• Work with QA to define and coordinate the execution of testing procedures and test cases to serve the overall quality assurance process
• Screen mockup, review and design based on organizations UI standards.
• Improve systems by studying current practices; designing modifications
• Create User Guides, Release Documentation and Knowledge Base material as needed.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Study and documentation of existing applications.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Implement best practices for scalability, supportability, ease of maintenance, security and system performance
• Review and refine user improvement suggestions.
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Work with Stakeholders to document and plan releases.
• Work with stakeholder to plan and implement releases of new applications and application updates.
• Review Help Desk submissions and assist in the refinement of issues, cause and solution.
• Define project requirements by identifying milestones, phases, Epics, Features, and User Stories.
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
• Defines application problem by conferring with clients; evaluating procedures and processes.
• Develops solution by preparing and evaluating alternative workflow solutions.
• Conduct Research, client and staff interviews and develop Proposals to address business and product opportunities.

Requirements:

• Ability to impact operations and effect change without being confrontational
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Detail oriented, analytical and inquisitive
• Possess an understanding of current UX/UI design principles.
• Ability to work independently and with others
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems a plus.
• Strong verbal and written communications skills a must.
• Proven ability to assess business needs and translate them into relevant solutions
• Agile SDL, Microsoft DevOps and Aha! experience a plus.
• Extremely organized with strong time-management skills

Business Analyst top skills & proficiencies:

• Analysis
• Excellent analytical skills
• Teamwork
• Software Design

Job Type: Full-time

Salary: $85,000.00 per year

Benefits:

• Life insurance
• Dental insurance
• Health insurance
• 401(k)
• Paid time off
• Disability insurance
• Vision insurance

Compensation package:

• Yearly pay

Experience level:

• 2 years

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Foxborough, MA 02035

Equal Employment Opportunity Philosophy

Our people are the foundation of who we are as a company. Attracting, hiring, and retaining diverse talent enables us to be more innovative and better serve our employees and clients.

We are an equal opportunity employer committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, nursing mother status, physical, mental or sensory disability, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected by federal, state and/or local laws.