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Dari Over The Phone Medical Interpreter (Contractor)

Company

UpHealth, Inc.
Address , Remote
Employment type PART_TIME
Salary
Expires 2023-06-16
Posted at 1 year ago
Job Description
Summary
Description
Company: UpHealth Inc
Location: Remote
Services: Audio Remote Medical Interpretation (OPI)
Language: Dari/English
Status: 1099 Contractor
Rate: TBD in interview
UpHealth is seeking Over the Phone Medical Interpreters to work from home. These are contractors that will work remotely from any US-based location. We serve as community interpreters for healthcare and educational settings.
Our Interpreters are valued members of our team to provide professional interpretation for all parties, serving as conduits of communication and acting as cultural brokers as needed to ensure the communication is accurate and complete.
Why UpHealth:
At UpHealth, we seek team members who are open-minded; mission-driven; innovative; and who share our core values around diversity and inclusion. With our technology, we fight for a future where patients can receive care at any time, in any place, on any device, and in any language. An important part of our mission is promoting health equity. This includes advocating for access to inclusive care for underserved and diverse populations. We are proud to have a diverse workforce with many nations, races, faiths, languages, and people united under one mission. We firmly believe that our success is rooted in our people. We subscribe to a culture of inclusivity where our team can thrive.
Responsibilities:
  • Establishes and maintains quality customer service and positive interaction with all users.
  • Accurately and completely interprets conversations between providers and consumers.
  • Maintains strict confidentiality in accordance with HIPAA policies and standards.
Office Space & Equipment Requirements:
  • Must have a HIPAA Compliant Workspace (you need a Chair and a Desk)
  • Headphones: Use a noise cancelling, USB wired headset with a built-in microphone (no wireless/Bluetooth headphones).
  • You will need reliable computer (Desktop PC or Laptop) which can run Windows 10 and has at least 8GB of Ram available for processing. (No Apple products, cell phones or tablets will be accepted).
  • Internet connection: Minimum download speed 10 Mbps / Minimum upload speed 3 Mbps, Latency 100ms, Jitter 30ms, Total packet loss 1%
  • Must have a dedicated high-speed, private, and secured internet connection: Your device must be connected directly to the router via ethernet cable (Hardwired connection only!)
Job Requirements:
  • Medical Interpretation certification. (Preferred)
  • Documented fluency in English and Dari.
  • Equal command of Medical/Educational and Social Service terminology in both languages.
  • Superior communication and interpersonal skills.
  • Customer service skills.
  • Knowledge of Medical Terminology.
  • Minimum of 1-year remote medical Interpreting experience. (Required)
  • 40+ Hours of formal interpreter training. (Preferred)