Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Support Specialist
- Customer Support Operations Specialist
- Direct Customer Support Specialist
- Regional Customer Support Specialist
- Associate Customer Support Specialist
- Customer Support Service Specialist
- Operations Customer Support Specialist
- Golf Customer Support Specialist
- Customer Support Specialist✔
- Customer Services Support Specialist
Some similar recruitments
Customer Support Associate Jobs
Recruited by Healthix 9 months ago
Address New York, NY, United States
Customer Support Specialist Jobs
Recruited by City Hive, Inc. 10 months ago
Address New York City Metropolitan Area, United States
Customer Support Specialist Jobs
Recruited by Stepful 10 months ago
Address New York, United States
Customer Support Specialist Jobs
Recruited by Recruits Lab (We're hiring) 10 months ago
Address Queens, NY, United States
Customer Support Specialist Jobs
Recruited by Leadjuice 10 months ago
Address Florida, United States
Customer Support Specialist Jobs
Recruited by eHealth Technologies 11 months ago
Address Rochester, NY, United States
Customer Support Specialist Jobs
Company | Recruits Lab (We're hiring) |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-07-26 |
Posted at | 10 months ago |
- Provide technical assistance, address customer issues, and manage client needs
- Competitive benefits package
- Join a dynamic team and contribute to the mission of accelerating histopathology
- Train clients on newly released platform features
- Communicate via telephone and email to address customer issues
- Work according to to set standards and operating procedure
- Provide technical assistance and assist with navigation of the company's platform
- Work directly with clients to effectively manage their needs and preferences
- Perform basic administrative and clerical duties as necessary
- Qualifying leads and directing them to the appropriate department
- Exhibit expert knowledge regarding the products and services offered
- Compile and update necessary documents, contracts, etc.
- Seek assistance and report major problems to upper management
- Calmly handle customer complaints and work to find solutions
- Answer client questions or concerns in a timely, informative, and professional manner
- Obtain and process all client information and transactions
- Excellent communication skills and work well under pressure
- Experience in customer service, customer success, technical support, or similar role
- Experience in a CRO or biotech company is desirable
- BA or BS in a scientific or communications-related field
- Experience working in a startup is a plus
- Excellent computer and technology proficiency
- Team building events outside of the office
- 3 weeks PTO
- Retirement planning (401k)
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
- NY Commuter benefits
- 100% coverage on employee health, vision, and dental insurance, partial coverage for family
- STARTUP NY benefits (exempt from New York State and NYC personal income tax, ~10% salary per year)
- Parental leave
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago