Customer Service Representative - Remote | Wfh

About Us: We are a leading player in the payment processing and e-commerce realm, committed to simplifying transactions for courts, government agencies, and businesses across the United States. With an impressive network of over 2,000 partners in 33 states, we pride ourselves on making a difference in the lives of millions by offering seamless payment solutions for traffic citations, property taxes, court fines, and more. As pioneers in our field, we welcome you to join our team and be a part of our mission to revolutionize the payment landscape!
Why Choose Us?
Work from Anywhere: Enjoy the freedom of working remotely and designing your work environment to suit your preferences.
Competitive Compensation: We value your hard work and offer attractive pay with monthly incentive programs to keep you motivated.
Comprehensive Benefits: Your well-being is our priority, and we provide a comprehensive benefits package, including medical, dental, vision insurance, company-paid basic life insurance, a 401(K) plan with a company match, and generous paid time off.
Responsibilities
Embrace the Role of Problem Solver: Engage with our valued customers, respond to inquiries, and process credit card payments with efficiency and accuracy.
Deliver Outstanding Customer Experiences: Your friendly demeanor and exceptional sales skills will make each interaction a positive and memorable one for our clients.
Masterful Data Entry: Handle confidential information with care and ensure precise data entry for seamless transactions.
Collaborate as a Team: Thrive in our dynamic, high-energy environment as you work collaboratively with teammates to achieve our shared goals.
Keep Growing: Participate in additional training courses to continually enhance your skills and knowledge.
Make a Difference: By resolving customer issues on the first call, you'll leave a lasting impact on those we serve.
Qualifications
A Passion for People: Customer service or retail experience, combined with excellent oral and written communication skills, will set you up for success.
Tech-Savvy: Comfortably navigate desktop computer systems and Windows operating systems.
Detail-Oriented: Your keen attention to detail ensures accurate data entry and reliable results.
Problem-Solving Pro: Bring your logical thinking skills to the table to tackle challenges with confidence.
Availability and Flexibility: Your adaptable schedule, including nights and weekends, allows us to provide round-the-clock support.
Typing Proficiency: Type with a minimum speed of 30 words per minute to excel in your role.
If you are ready to embark on a fulfilling journey with a forward-thinking team and be at the forefront of payment processing innovation, then we can't wait to hear from you!
Join us today and let's make a difference together! Apply now to become a valued Customer Service Representative in our dynamic and rapidly growing company.
Employment Type: Full-Time
Salary: $ 40,000.00 120,000.00 Per Year