Customer Service Representative - Remote | Wfh

We are a dynamic and customer-centric company seeking a passionate and skilled Customer Service Representative to be the face of our organization. As a key member of our team, you'll play a pivotal role in providing exceptional service to our valued customers. We pride ourselves on offering a supportive and inclusive work environment, and with an array of fantastic benefits, we ensure that you thrive both personally and professionally.
Benefits That Go Beyond Expectations
Comprehensive Healthcare Benefits: Medical, Dental, Vision, Health Savings Account, Flexible Spending Account
Additional Perks: 401(k) employer match with Roth and Traditional Options, Basic Life/AD&D, Voluntary Life/AD&D, Short-Term Disability
Work/Life Balance: Holidays, Paid Time Off, Family and Medical Leave, Military Leave
And Many More!
What We're Looking For
As a Customer Service Representative, you'll be the go-to expert on our products and services, effortlessly anticipating customer needs and providing outstanding solutions. Your positive attitude and proactive approach will ensure every customer interaction is met with professionalism, tact, and an unwavering commitment to excellence, creating a truly exceptional customer experience.
What You'll Be Doing
Delivering top-notch customer service with a smile
Responding promptly and efficiently to customer inquiries, addressing various topics such as services, products, billing, equipment, and claims
Paying meticulous attention to detail in all aspects of your work
Thriving as a team player, resolving conflicts with ease
Entering reservations into our systems following established procedures
Adhering to company policies and maintaining a clean and professional appearance
Excelling in your responsibilities with minimal supervision
Following documented procedures and instructions diligently
Embracing additional duties with enthusiasm
What You'll Bring To The Team
High school diploma or equivalent
Preferred Customer Service Experience, Especially In Hospitality Or Entertainment
Flexibility to accommodate changing schedules and shifts, including night shifts
Strong communication skills, both verbal and written
Proficiency in Microsoft Office products
Excellent attention to detail
A professional demeanor and positive attitude
Ability to thrive in a fast-paced environment with exceptional multitasking skills
Bilingual abilities would be a fantastic asset
Turn Your Job Into a Passion
When you work with us, you become a part of a supportive and diverse team that values your contributions. We believe in fostering a positive work environment where you can grow both personally and professionally. If you're looking for a fulfilling career that brings out the best in you, join us and discover a job you'll love!
Job Details
Job Type: Full-time
Shifts: Night Shifts, Weekends as needed
Experience Level: 2 years (Customer Service), 1 year (Data Entry), 2 years (Call Center)
Work Location: Remote In Orlando, Florida
Join us today and embark on an exciting journey of growth and success!
Employment Type: Full-Time
Salary: $ 17.00 Per Hour