Customer Service Representative ($500 Incentive!)

• The $500 sign-on bonus is paid in two installments of $250 at the beginning of the 2nd and 3rd months of employment. *

As a Customer Service Representative, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.
Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You

• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
• Competitive starting pay + monthly bonus opportunity
• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
• Outstanding company culture with growth opportunities throughout the U.S.
• Education support program (pursuit of bachelor’s degree)
• Paid Time Off accrued throughout the year, increasing with years of service
• EXTRA Healthy Wellness Program with rewards towards your medical premium
• Generous 401(k) match with Traditional and/or ROTH choices
• A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm

Your Responsibilities

• Meet sales goals through unit rentals, unit insurance, and moving supplies
• Work independently on daily tasks as well as cooperate with team members
• Work at multiple locations
• May be required to run errands for the facility and travel to other store locations
• Provide excellent customer service
• Guide new customers through rental processes and agreements
• Maintain facilities – sweeping, mopping, changing light bulbs, etc.

Your Qualifications

• Strong computer skills
• Valid driver’s license with access to reliable transportation
• Customer service experience preferred (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles)
• High school diploma or GED equivalent

Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.