Customer Service Rep Jobs

Job Functions, Duties, Responsibilities And Position Qualifications
Quality is in our DNA -- is it in yours?
Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.
Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.
LOCATION: 250 Miller Place, Hicksville, NY 11801
HOURS: 10:30am - 7:00pm; Monday - Wednesday, Friday and 7:00am - 3:30pm; Sunday
FULL TIME: Benefits Eligible
In This Role, You Will

• Provide patients, clients, and the laboratory team with exceptional service right over the phone!
• Champion safety, compliance, and quality control.
• Work in a call center environment.

All You Need Is

• Top notch typing proficiency (at least 35wpm), including 10-key
• 1 year of experience working in a call center or in the laboratory
• Exceptional communication skills
• Ability to thrive in a fast-paced environment
• High School Diploma or equivalent

Bonus Points If You’ve Got

• Associate’s Degree or Medical Assistant training
• Data entry experience in a production environment
• 2+ years of laboratory training or experience in specimen collection and processing

We’ll Give You

• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Help saving for retirement, with a 401(k) plus a company match
• Free lab services for you and your dependents
• A sense of belonging – we’re a community!
• Appreciation for your work
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance

We Also Want You To Know
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours
40
Work Shift
Job Category:
Laboratory Operations
Company
Sunrise Medical Laboratories, Inc.
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.