Customer Service Manager Jobs

Are you looking to join a company that cares about your future as much as their own? Are you looking for a company that continues to offer clear advancement opportunities? Are you looking for a company that takes your training and learning seriously? Then look no further. At Alpine Specialty Services , we believe that training and developing EVERY member of our staff is the key to success. That is why we have teamed with ServiceMVP to provide exclusive sales and customer service training and coaching. We want to ensure that EVERY member of our team has the tools to succeed and advance in the company and their careers. With ServiceMVP's personal coaching and working hand in hand with leadership, your success is our success!!!!! Alpine Specialty Services , a 54-year-old family-owned company with over 9,000 5 STAR reviews online, is looking for a Customer Service Manager to join our growing team. This is an integral role for the company because the person in this role is in charge of inspiring, motivating, and leading the customer service agent staff. Customer service agents are sometimes the first point of contact for the customer, and their interactions have the ability to build and maintain relationships. We focus on our team experience because we believe our happy team members and great culture have led us to provide the very best customer experience since 1969! Why work for us? Internal advancement opportunities State-of-the-art tools provided Great vehicles w/ the option to dispatch from home Lunch Party Fridays!!!! Planet Fitness Gym Membership (or membership reimbursement for another gym, for the same rate as PF's general membership) Health Insurance (80% paid by the company) 100% Company Paid Dental and Vision Insurance Two weeks paid vacation leave (with one week available for use within the first year) 6 Paid Holidays Up to 52 hours of paid sick leave 401K with company match, which includes in-house financial advising when needed 50% employee discount for all services (except house cleaning) Wholesale pricing for all equipment Company Uniforms Pay Scale: $55,000 to $60,000 annually plus bonus/commissions, PAID WEEKLY The Ideal Candidate Will: Possess a strong belief in providing a SUPERIOR EXPERIENCE for customers and fellow team members. Have the ability to lead and inspire the to meet goals Have a minimum 2 years of management or supervisory/leadership experience Possess excellent customer service and communication skills Have the ability to analyze and track data, to assist in team coaching Have excellent attention to detail and organizational skills Have excellent conflict-resolution and problem-solving skills. Possess proficient computer skills with knowledge of office software packages and the ability to utilize MS Office Products Apply today to join our Team! ***NO PHONE CALLS OR IN-OFFICE INQUIRIES. ALL CANDIDATES MUST APPLY ONLINE ***