Customer Service Assistant / Entry Level (Remote)

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.
Essential Duties and Responsibilities:

• Performs other duties as assigned.
• Collects, verifies, retrieves and enters data.
• Operates standard office equipment.
• Prepares routine correspondence, forms and other documents.
• Provides clerical support; maintains files and records.
• Communicates with customers to complete work in a cost-effective, efficient and safe manner.
• Interacts effectively with staff, students and faculty while conducting daily workplace duties.
• Completes project assignments.
• Assists in the preparation and proofing of materials for reports and other publications.
• Maintains a clean and safe work environment.
• Reviews and promotes service requests submitted by customers.
• Answers the telephone, responds to customer emails and provides general assistance to customers.

Associates At Our Company Are Offered Many Fantastic Benefits.
Both full-time and part-time positions offer the following benefits to associates:

• Associate Shopping Program
• Retirement Plan
• Identity Theft Protection
• Discount Marketplace
• Health and Wellness Programs
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Pet Insurance

In addition, full-time positions also offer the following benefits to associates:

• Flexible Spending Accounts (FSAs)
• Life Insurance/AD
• Employee Assistance Program
• Medical
• Dental
• Commuter Benefits
• Disability Insurance
• Vision