Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Experience Manager
- Manager Customer Experience
- Customer Experience
- Associate Customer Experience Manager
- Customer Experience Strategy Manager
- Digital Customer Experience Manager
- Customer Experience Project Manager
- Customer Experience Assistant Manager
- Customer Experience Workforce Manager
- Customer Experience Retail Manager
Some similar recruitments
Account Manager (Customer Success/Customer Experience)
Recruited by Technomic, Inc. 8 months ago
Address Chicago, IL, United States
Senior Manager, Customer Experience Strategy
Recruited by GoHealth 8 months ago
Address Illinois, United States
Senior Manager, Customer Experience
Recruited by DoorDash 9 months ago
Address Chicago, IL, United States
Customer Experience Manager Jobs
Recruited by Crane Payment Innovations 9 months ago
Address Mount Prospect, IL, United States
Customer Experience Advisor I
Recruited by New Horizons Insurance Marketing, Inc 10 months ago
Address Decatur, IL, United States
Senior Customer Experience Manager [Marketplace]
Recruited by Upwork 10 months ago
Address Illinois, United States
Customer Experience Representative Jobs
Recruited by Crash Champions 10 months ago
Address Romeoville, IL, United States
Customer Experience Manager [Payments]
Recruited by Upwork 10 months ago
Address Illinois, United States
Associate Customer Experience Agent
Recruited by RLI Insurance Company 10 months ago
Address Peoria, IL, United States
Manager, Customer Experience Jobs
Recruited by DoorDash 11 months ago
Address Chicago, IL, United States
Assistant Store Director, Customer Experience
Recruited by Saks OFF 5TH 11 months ago
Address Chicago, IL, United States
Customer Experience Manager Jobs
Recruited by Tesla 11 months ago
Address , Orland Park, 60462, Il
Customer Experience Manager Jobs
Company | Five Below |
Address | Bloomington, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-08-29 |
Posted at | 9 months ago |
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
- Emerging Skill - Planning/Time Management
- Leadership
- Trainer/Developer/Motivator
- Sales Driver/Goal Oriented
- Ownership Commitment
- Communication
- Professionalism
- Accountability/Delegation/Follow up
- Partners with supervisors or corporate office regarding store issues
- Packs out merchandise
- Assists in staff scheduling
- Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
- Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
- Training the staff on the High Fives of Customer Service
- Reviews all corporate communications and reacts accordingly
- Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
- Responsible for performing SM duties in their absence
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
- Unloads merchandise from trucks
- Drives store sales and controls expenses
- Responsible for achieving CSAT score goals provided by the District Manager
- Assists payroll process and ensures budget is in line with plan
- Complies with Human Resources policies and procedures
- Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
- Assists in developing all Associates
- Checks in shipments
- Stages merchandise for the sales floor
- Responsible for leading Front End Operations
- Responsible for opening and closing store procedures
- Assists in receiving and stocking procedures
- Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
- Assists in training all Associates
- Ensures all associates and managers are Wowing the Customer through personal contact with customers
- Assists in coaching all Associates
- Ensures that each guest has a fast, friendly, checkout
- Assists in supervising all Associates
- Authorizes register functions including post voids, returns and discounts
- Uses financial reporting to drive business opportunities
- Assists in merchandising procedures
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Must be able to remain in a stationary, upright position for 80% of the time
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently operate cash register
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Creative thinking
- Minimum 2 years of management experience
- Ability to multi-task
- Ability to maintain composure under pressure
- Excellent verbal and written communication skills
- College experience preferred
- High School Graduate or equivalent.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago