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Coordinator, Registrar's Office Jobs
Company | Relay Graduate School of Education |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-08-26 |
Posted at | 9 months ago |
Job Title: Coordinator, Registrar’s Office
- Assist with data entry, ad hoc projects, and tasks as needed in support of the Registrar’s team goals
- Process and fulfill transcript requests and enrollment verification letter requests daily with accuracy and timeliness
- Support daily with managing and maintaining several data systems (e.g., Excel, Google Sheets, Smartsheet, Student Information Systems [Rise, Anthology, Course Platform]) by ensuring data accuracy and timely data entry from multiple stakeholders
- Support each term with processing updates and conducting data audits for student information, including contact information, major changes, course-related updates by following set processes
- Support and work effectively with other teams (e.g., Teaching Faculty, Operations, Student Financial Services, Financial Aid, Student Billing, and Technology) by following up with faculty/staff requests regarding transcripts, enrollment verification letters, and academic data on student records
- Provide excellent customer service to students and stakeholders, ensuring their needs are met promptly and professionally
- Assist with additional tasks as needed to support the Registrar’s team
- Assist the Manager of Student Records by providing timely ticketing support to students via communication platform HappyFox
- A Bachelor’s degree, preferred
- Experience with data-entry
- Focus on customer service
- High attention to detail, accuracy, and follow-through
- Strong personal organization, including time and task management
- Experience working with Microsoft Office applications (specifically Word and Excel) and GSuite (specifically Sheets)
- A high level of grit, energy, positivity, optimism, and humor
- Authorized to work in the United States
- All staff salaries will be capped at the salary range maximum, and
- Relay does not negotiate salary offers.
- Relay does not currently differentiate starting salary offers based on years of experience,
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