Contract- Bilingual Account Administrator (Japanese)

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™ and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at http://www.nintendo.com .

** This is a CONTRACT position

DESCRIPTION OF DUTIES:

• Works cross-functionally with key partners to ensure timely release of new titles and updates.
• Analyzes and resolves publisher account issues.
• Initiates new item part number creation, set-up and data enrichment.
• Bilingual: May translate and interpret written and verbal communications between English & Japanese
• Supports training of new product planning team members.
• Up to 10% travel
• Communicates with Product Planning management and Account Planners on product updates, release scheduling, and changes.
• Reviews, processes, and troubleshoots physical & digital ecommerce (e.g. eShop, etc.) software releases.
• Manages assigned partners. Assists and monitors operational workflow for content set-up, approvals, release and changes.
• Assists publishers and developers with system access and usability issues (NCMS, IMAS, OMAS, NDP, LBD, NOAPortal).
• Reviews and approves required assets for digital software.
• Ensure compliance with NOA policies and procedures.
• Execute order workflow for digital and physical orders.
• Supports continuous process improvement activities to optimize systems and process and to increase productivity.
• Coordinates with customer accounts on their participation in merchandising efforts for digital products.
• Support contact for publishers and liaison between publisher and internal departments.

** This is a CONTRACT position