Continuous Improvement Analyst (Hybrid)

Who are we looking for?
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Analyst, Continuous Improvement on the Continuous Improvement Team, supporting the Customer Engagement & Support Department. The Customer Engagement & Support Department is responsible for guiding the success of our outsourced partners. As a key member of our Continuous Improvement Team, you will cultivate your analytics and process improvement skills in a global context.
Are you an ambitious individual who excels at solving problems and thrives in dynamic, fast-paced settings? We invite you to apply today for our Analyst, Continuous Improvement role today and #MakeItYourChoice.
Your Responsibilities

• Data Collection and Analysis
• Process Analysis
• Root Cause Analysis
• Lean and Six Sigma Techniques
• Continuous Improvement Strategies

Your Experience, Skills & Competencies

• At least 2 years’ experience in Quality Assurance/Continuous Improvement.
• Bachelor's degree in related field preferred or equivalent experience.
• Proficient in Microsoft Outlook, Excel, PowerPoint and Word.
• Proficient in Sales Force and Tableau preferred.
• Demonstrates key competencies to include: Communicates Effectively, Cultivates Innovation, and Customer Focused.

Your Team
This is an individual contributor role that will report to the Sr. Manager, Continuous Improvement. You will have 6 peer teammates and collaborate with cross-functional departments on a regular basis.
Your Work Location
As our Analyst, Continuous Improvement, you will be based in our beautiful, state-of-the-art technology hub in Scottsdale, AZ. In October 2021, Choice opened a newly constructed world class technology center.
Right now, our associates in Scottsdale, AZ are working in a hybrid environment, up to 4 days per week in the office and virtual from your home office the remaining days. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice® family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges® loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com.
At our worldwide corporate headquarters in Rockville, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology.
About Choice Hotels Financial Performance
Total revenues reached a company record of $1.4 billion for full-year 2022, a 31% increase compared to the same period of 2021. For full-year 2022, Radisson Hotels Americas contributed $104.2 million in total revenues. Click here to review our 2022 fourth quarter and full-year results.

• PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.