Community Health Worker Jobs

• Provides emergency services to clients by making referrals to appropriate supportive agencies and arranging for emergency shelter.
• Facilitates client development of personal recovery/resiliency pathways by conducting individual coaching/mentoring sessions and/or by conducting support groups in subjects such as self-directed care, socialization activities, job seeking, and spiritual wellness.
• Receives service referrals from social workers, eligibility workers, and Medical Case Workers to assist welfare recipients and/or underserved in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance use care.
• Supports relations between the agency/department and the community by communicating agency policies and programs to clients, patients, parents of children/youth, family members, and community residents. Conveys and integrates feedback from clients, patients, parents of children/youth, family members and community residents to facilitate service linkage.
• Assess needs of individuals, families, and communities; utilizes training and shared lived experiences to recognize risk factors and protective factors.
• Assists clients and patients in completing necessary forms to access services and benefits.
• Reduces stigma by engaging in dialogue with community members to normalize the experience of individuals living with mental health conditions and serves as role model to battle community biases.
• Promotes client community reintegration for greater access to services, resources, and supports.
• Maintains a binder of updated community resources and programs policies. Collect assessment and outcome data as required by the program. Participate in community needs assessment and outcomes evaluation to support program involvement.
• Serves as an advocate for client/patient access to departmental and community resources.
• Attends community meetings to maintain, improve, and develop community partnerships.
• Participates in on-going professional development, program trainings, peer-to-peer learning and meetings.
• Facilitates client development of independent living skills by conducting support groups in subjects such as housekeeping, cooking, shopping, household budgeting, use of public transportation, and attendance to personal grooming and hygiene.
• Assists clients, patients, family members, and caregivers in obtaining and completing application forms for benefits and services.
• Advocates for the underserved, marginalized, and vulnerable populations within the mental health system and community at large.
• Promotes emotional and physical wellbeing for clients, family members, and communities at large.
• Provides outreach and engagement at community resources fairs and events to promote the department programs and services.
• Documents activities including the service delivered, locations, type of settings, and basic demographic data of participants.
• Provides in-person and/or virtual services in the community they reside to bring cultural and linguistically appropriate health and mental health education and information to their communities through workshop facilitation and group discussions.

MINIMUM REQUIREMENTS:
Option I: Six months of full-time experience working with the public, or with community groups performing duties such as interviewing clients or patients concerning health or social service matters, answering questions, and providing information about health, mental health, and social services to clients or patients. -OR-
Option II: Six months of experience at the level of Mental Health Advocate.
Mental Health Advocate in the County of Los Angeles is defined as providing a variety of peer support, advocacy, and other recovery services to clients transitioning to community living.
Work performed part-time in the specified capacities will be prorated on a month-for-month basis.
LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

• Experience working with the following priority populations, Latinos, Black/African American, American Indian/Alaska Native, Asian Pacific Islanders, LGBTQIA2S, Eastern/Middle Eastern Europeans, Individuals Living with Physical Disabilities on grassroots advocacy for community support.
• Experience working with community partners in care coordination and resource development.
• Completion of the LACDMH Foundational Mental Health Promoters/Promotores de Salud Mental Training.
• Completion of any CHW/Promotoras/es training incorporating Popular Education framework, popular education is a people-oriented and people-guided approach to education. It centers on participant’s life experiences.
• Experience working in a field-based program providing outreach to individuals and communities who may or may not be experiencing a crisis.
• Experience in public speaking (e.g., teaching, giving presentations, or giving speeches in schools, churches, community meetings or other public spaces).
• Experience working with persons with mental illness or substance use by providing connection and incorporating a wellness plan for recovery.
• Proficiency in Microsoft Office (Outlook, Teams, Word, and PowerPoint).
• Training in community resilience, social determinants of health, or trauma informed care.

• A copy of the training completion certificate must be submitted at the time of filing or send by email to [email protected], with the subject line Community Health Worker, b8103A within seven (7) calendar days from application submission.

EXAMINATION CONTENT
An evaluation of training and experience based upon application, desirable qualifications, and supplemental questionnaire information weighted 100%.
Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register.
Notice of non-acceptance and final results will be sent via email.
ELIGIBILITY INFORMATION
The names of candidates receiving a passing grade in this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every twelve (12) months.
SELECTIVE CERTIFICATION: In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. The following are areas that will require Selective Certification:

• Ability to speak English and a second language such as American Sign Language (ASL), Spanish, Korean, Cantonese, Mandarin, Khmer, Vietnamese, Arabic, Armenian, Russian, Farsi, Thai, Bengali/Bangla, Hindi, Amharic, Tagalog, or Laotian.

• Please note that ALL information included in the application materials is subject

• FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF

• Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.