Community Care Worker I

Community Care Worker I-Determines needs and eligibility for Community Care Services Eligibility Programs. Work involves conducting home visits, interviewing individuals who are older or have a disability, documenting information, determining need for services and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems. Authorizes and monitors CCSE services to determine if services are meeting the individual’s needs.
Essential Job Functions

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Conducts reviews to determine eligibility and functional needs.
• Monitors through contacting individuals receiving services to determine if services are meeting the
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service.
• Obtains, verifies and calculates income and resources to determine financial eligibility for Title XX programs.
• Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources.

individual’s needs.

• Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs.
• Prepares basic level ongoing or special narrative or statistical reports.

Knowledge Skills Abilities

• Knowledge of resources that serve individuals who are older or have a disability.
• Ability to establish and maintain effective relationships with consumers, co-workers, contract agency staff and staff from other federal or state agencies.
• Ability to set priorities, establish timeframes and meet deadlines.
• Knowledge of interviewing techniques to obtain personal information, to make inquiries and to resolve conflicting statements.
• Ability to effectively communicate orally and in writing.
• Ability to operate computer and general office equipment.

Registration Or Licensure Requirements
Current valid Texas Drivers’ License and liability insurance is required.
Initial Selection Criteria

• Prefer education and/or experience indicating the individual possesses the knowledge, skills and abilities necessary for job performance.
• Experience using email and word processing applications.
• Employment application must demonstrate the ability to communicate effectively in writing.

Additional Information
This position is included in a career track series. Applicants with previous employment with CCSE/CCAD will be reviewed by program management to determine appropriate entry level. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 68X, HM, 0149, 4C0X1. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
MOS Code
68X, HM, 0149, 4C0X1-68X, HM, 0149, 4C0X1. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

• 9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.