Code Enforcement Officer Ii - Airport

Position Purpose

The Code Enforcement Officer II-Airport performs specialized and complex inspections and enforces tenant, capital improvement, and airport construction projects compliance with regulatory standards. Schedules and performs inspections to maintain or achieve minimum safety and compliance standards and handles difficult technical problems as needed.

Preferences

• Ability to demonstrate a high level of professionalism.
• Ability to testify in court and deal effectively with the public.
• Applicants with International Code Council Certification(s) are preferred.
• Exceptional customer service skills.
• Ability to work with community stakeholders and develop community partnerships.
• Effective oral and written communication skills.
• PC and report writing skills.
• Ability to work under time sensitive situations.
• Bilingual in English/Spanish is a plus.

Essential Functions

• Conducts and performs inspections on airport properties, projects, buildings, tenant activities, and capital improvements to ensure compliance with all municipal, state, and federal regulations.

2 Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; investigates alleged violations and tracks corrective actions; takes accurate data and information concerning code violations and enforces code compliance.

3 Investigates non compliant problems and makes recommendations for corrective action; communicates and collaborates with airside and landside operations and other individuals to address code violations and make changes; performs follow up work and assistance as needed.

4 Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints.

5 Educates and provides information to airport personnel, tenants, and the general public; interprets laws and regulations while educating on laws regulations and code standards.

6 Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations; creates and updates service requests appropriately tracking work assignments and progress.

7 Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed.

8 Performs extensive and professional inspections and addresses compliance and code violations; testifies in various hearings and trials for prosecution of violations of Dallas City codes, airport standards, and airside or landside regulations.

9 Performs any and all other work as needed or assigned.

Education

Minimum Qualifications

• High School Diploma or GED.

EXPERIENCE:

• Three (3) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes.

OR

• One (1) year experience interpreting and enforcing codes and ordinances, investigating code violations and/or issuing citations.

OR

• One (1) year in airport operations

EQUIVALENCIES:

• A current Code Enforcement Officer certification issued by the Texas Department of State Health Services or Texas Department of Licensing and Regulations will meet the education and experience requirements.
• A Bachelor's degree (or higher) in a business, public administration, management or social science field PLUS one (1) year of the stated customer service experience will meet the education and experience requirements.
• An Associate degree in a business, management, or social science field PLUS two (2) years of the stated customer service experience will meet the education and experience requirements.

LICENSE: and/or CERTIFICATION:

• Must obtain certification as a Code Enforcement Officer in the State of Texas within 6 (six) months of appointment.
• Valid driver's license with good driving record.

OTHER REQUIREMENTS:

• Availability to work varying shifts including nights, weekends and holidays.

PREFERENCES:

• Ability to demonstrate a high level of professionalism.
• PC and report writing skills.
• Bilingual in English/Spanish is a plus.
• Ability to work with community stakeholders and develop community partnerships.
• Exceptional customer service skills.
• Ability to testify in court and deal effectively with the public.
• Applicants with International Code Council Certification(s) are preferred.
• Ability to work under time sensitive situations.
• Effective oral and written communication skills.