Clinical Trainer Jobs

Job Title: Clinical Trainer

Location: San Antonio,Texas

Full-time

Position Summary:

The Clinical Trainer will be responsible for the effective delivery of training for new business initiatives, new and existing training programs that encompass training of clinical staff such as Physicians, mid-level providers, and medical assistants as well as non-clinical staff.

Qualifications:

• Demonstrated experience with adult learning/training, virtual training, instructional design and/or training project management (i.e., performing presentations in person and/or through virtual platforms, classroom training experience, virtual (Teams/WebEx) training experience
• Demonstrated ability to create Standard Operating Procedures, Job Aids, and Workflows
• 3+ years of clinical experience, or experience training clinical staff
• Demonstrated knowledge of managed care preferred
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio), and SharePoint
• Bachelor’s degree or equivalent work experience in lieu of Bachelor’s degree
• Knowledge and experience working with eClinicalWorks preferred
• Experience in project management preferred

Job Responsibilities:

• Provide training for updates, upgrades and new functionalities to the EMR
• Perform all other duties as assigned
• Prepares for and supports effective training facilitation appropriate for the adult learner
• Develop, prepare and lead training sessions in both group and one-on-one settings for new and established Providers
• Create and maintain EMR learning materials for use by new Providers and ongoing educational content for use by current Providers
• Coaches, provides feedback, and guides others
• Acts as a resource for others with less experience
• Establish effective working relationships with all levels of staff and management
• Collaborates with appropriate stakeholders to drive changes to learning approaches/strategies/methodologies

Competencies:

• Confidentiality – Maintain patient, team member, and employer confidentiality
• Excellent communication, planning, and time management skills
• Ability to focus and work effectively in a complex and change-oriented work environment
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Always maintains poise and professionalism during the facilitation process (i.e., difficult situations)
• Proficient with electronic medical record systems and software
• Ability to work independently and within a team environment
• Demonstrated ability to effectively deal with ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty in a manner consistent with the values of the organization
• Customer Service Oriented – Friendly, cheerful and helpful to Providers and others