Clinical Program Manager - Health

Summary

Apple Health is looking for a Clinical Program Manager capable of leading operations and supporting high-level software updates of multiple, multifaceted research studies with tasks of varying scale, complexity, and focus.

The ideal candidate will have a strong background in project/program management, prior experience in health research, experience working with software, be able to balance effort across multiple work streams, collaboratively drive work forward without direct control, and possesses strong interpersonal skills.

Key Qualifications

7+ years project / program management experience
Experience working in health research
Comfortable when interfacing with technical teams
Experience working with software (e.g. detailing product, feature, and/or content requirements for engineering team, using software tools to translate content into code, managing updates within pre-set software schedules)
Experience managing projects to firm deadlines; highly organized
Proficient verbal and written communication skills, with ability to adapt depending on the audience

Description

You will be responsible for managing operations and supporting high-level software updates across app-based health studies sponsored by Apple. The nature of the role includes working with internal and external partners and vendors, coordinating process improvements, execution of weekly standing tasks, and reporting updates to leadership. You will coordinate the high-level creation, setup, and operations for study-related data pipelines. You will coordinate regular meetings with both internal and external partners across multiple teams with physicians, researchers, and engineers, among others.

We expect our team to work collaboratively and actively resolve conflicts. You'll establish and maintain strong working relationships with peers and partners and provide regular status updates, summarizing issues to key points and actions required. Finally, you'll represent the organization to other internal groups and customers to ensure that Apple’s Health objectives are well understood.

Responsibilities include:

- Serve as primary contact for study logistics and day-to-day operations

- Comfortably utilize software tools to translate study content into code

- Have strong interpersonal skills, be detailed-oriented, highly organized, and self-motivated

- Serve as the hub across teams and roles, including physicians, researchers, data scientists, and engineers

- Troubleshoot to correct problems from study software, study operations, and participant experiences

Education & Experience

- Bachelor's degree
- MBA or at least 5 years of experience managing strategic partnerships

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,000 and $230,000, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Role Number: 200461501