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Clinical Information Systems Willow Analyst-Pharmacist

Company

UT Health Science Center at San Antonio
Address , San Antonio, 78229, Tx
Employment type
Salary
Expires 2023-07-19
Posted at 1 year ago
Job Description

Job Summary:

Under minimal supervision, this position is responsible for Inpatient Willow for our Epic implementation of a new Ambulatory Surgery Center (ASC) and Multispecialty and Research Hospital. This position is for pharmacists who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multi task, and demonstrate a passion and eagerness to learn new technologies. The Willow Inpatient analyst will collaborate with and provide expert-level support to their counterparts from other applications to successfully meet the development and implementation objectives for assigned Epic applications.


Job Duties:


  • Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes.

  • Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for the pharmacy and medication order related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.

  • Performs ongoing maintenance and configuration updates to Epic applications.

  • Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.

  • Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets.

  • Serves as a liaison between users and vendors. Coordinates system fixes and changes with

  • Software vendors.

  • Coordinates the deployment of application changes with the training team and operations.

  • Mentoring and coaching of associate and intermediate analysts.

  • Works to implement the Willow Inpatient module(s) for the Multi-Specialty Research Hospital Settings.

  • Perform all other duties as assigned.

Education:

Bachelor of Science degree in Pharmacy or Pharm. D degree from a Board approved ACPE accredited college


Experience:

A minimum of two (2) to five (5) years of directly related Epic experience including in-depth knowledge of software development/build life cycles. Epic Willow Inpatient experience required.


Licenses and Certifications:


Willow Inpatient Certification Required