Client Account Manager - Remote

Procuity is a fast-growing company that is delivering innovative SAAS solutions to the growing pharmacy and medical industry. Our products streamline complex processes, saving money and time for our customers and contributing to the overall reduction of healthcare costs. Procuity is in the unique position of being a nimble start-up company while being owned and financed by Zions Bancorporation, (ZION) a $54 billion dollar holding company.

Procuity is looking for a Client Account Manager for our 340B Business Line. The successful candidate will have 340B account management experience or similar experience as a part of a PBM, Pharmacy, Drug Wholesaler or Health System. The position requires a hard working individual with an ability to work with a sophisticated customer base. The candidate will have an entrepreneurial spirit and will thrive being on the ground floor of a high-growth opportunity.

Client Account Manager Job Responsibilities:

• Focus on growing and developing existing clients to generate incremental business
• Act as primary day-to-day contact for customer for new products and continuing initiatives
• Develop in-depth knowledge of all accounts including key decision-making personnel
• Provide technical support to the customer and/or coordinate with the appropriate technical functions for support as necessary
• Responsible for managing key accounts, maintaining long-term relationships with strategically important accounts, and maximizing inside sales opportunities
• Establish strong working relationships with existing customers to provide high level of customer service to assigned accounts
• Act as the day-to-day interface between the customer and all relevant internal departments
• Drive and oversee solutions architecture for clients
• Play an integral role in timely and effectively boarding new clients
• Perform other duties as assigned

Qualifications:

• High energy and a strong work ethic; willing to go above and beyond for customer
• Excellent problem resolution and communication skills, both verbal and written
• Ability to drive customer success and retention
• Proficient in Microsoft Office Suite
• Must have excellent customer relationship, customer service, and negotiation skills
• Ability to follow up and drive interdepartmental priorities to meet customer requirements
• Excellent organization skills and strong attention to detail
• Ability to manage client expectations
• 340B account management experience or 340B experience with account management skills

Education & Experience:

• A combination of education and experience may meet requirements
• 2+ years of experience with 340B
• Requires a Bachelor's in business, marketing or a related field and 4+ years’ experience with client account management or relationship management, outside sales or other directly related experience

Benefits:

• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Medical, Dental and Vision Insurance - START DAY ONE!
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products
• Mental health benefits including coaching and therapy sessions
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

Pay (depending on experience and location): $75,000-$85,000