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Claims Adjuster I Jobs
Company | DriveTime |
Address | Fort Worth, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing,Financial Services,Retail |
Expires | 2023-08-28 |
Posted at | 9 months ago |
DriveTime Needs a SilverRock Claims Adjuster!
- Utilize prior experience in the automotive field, along with technical resources, to understand and validate repair recommendations
- Demonstrate proficiency in typing and computer navigation between multiple programs, as well as comfort working on the phones
- Contribute to team success by meeting personal performance goals and demonstrating teamwork in a fast-paced call center environment
- Demonstrate a strong understanding of vehicle repair shop procedures and practices; including labor guides and part prices
- Maintain a sense of urgency and drive to problem solve, with the customer in mind
- Utilize strong communication and negotiation skills to ensure claims are adjudicated within department standards
- 11 days of PTO and 6 paid Holidays. Because who doesn’t love time off? This also increases with tenure.
- Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.
- Other Benefits like 401(k), company paid life insurance, and short and long-term disability.
- Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
- Wellness Program. We want our employees to be the best versions of themselves. That’s why we offer a Wellness Program that includes B12 shots, teeth cleanings, biometric screenings and much more!
- Medical, Dental and Vision. The company pays a nice chunk of your premiums to keep the cost as low as possible for our employees.
- Scheduling. You’ll get a set schedule Monday through Friday, with a rotating Saturday! Based on business needs, there may be days we’ll ask your schedule to be flexible or request overtime.
- Work From Home. You’ll work directly with co-workers from multiple states and 100% work from home is available. Work from home requires a conducive and quiet workspace with no distractions and reliable and secure internet. Occasional days in-person, in-office may be required, depending on location and role. In-office and/or hybrid arrangements are available in Phoenix, AZ and Dallas, TX. Work from home does require you to work from the address you use for employment (must be in one of the states SilverRock employs from).
- Passionate and goal-oriented. We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals.
- Plays well with others. You will be working in a high-functioning team environment. We work together and we win together.
- Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences.
- Fantastic problem solver! Some calls will be challenging. Your goal is not only to find the problem but more importantly, find the solution.
- Agile in a fast-paced environment. We move, and we move quickly. Thriving in and contributing to an environment that never stops is a must.
- Works well in a time crunch. There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates.
- Positive emotional resilience. This is an environment where you will be faced with challenging calls on a daily basis. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude.
- High School diploma required; Associate or Bachelor’s deree is preferred
- 3 + years of experience with current automotive mechanical and diagnostics
- Hourly pay $23.00, with Degree $24.00
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