Chocolatier - Disney Springs Ganachery, Pt/Ft Walt Disney World

Walt Disney World Resort

Apr. 17, 2023

Job Summary:

Join the team at The Ganachery in Disney Springs! We are looking for a Chocolatier! The role is to connect our guiding principles and the Guest experience with the Boutique feel of our ganachery. There are sales and scientific aspects of the role requiring specific skills and knowledge, including the storytelling of the product. These Chocolatiers will not only make chocolate confections from scratch in our onstage production kitchen but also participate in tastings and engagements with our Guests leading to a uniquely Disney experience. This Cast Member will introduce our Guests to an entirely new way of experiencing the natural indulgence of chocolate.
Chocolatiers receive a starting rate of $19.40

Responsibilities:

• Use strong communication skills to implement “sales through service” techniques as they guide Guests through their chocolate purchase experience
• Process Guest orders accurately through a point-of-sale system (POS register) including counting money, making change, and processing credit card transactions
• Work under pressure and handle high-profile projects
• Create all types of molded or hand-crafted confections
• Artistic and creative ability to create high-end chocolate products
• Temper chocolate properly for different applications or desired characteristics
• Molding, sculpting, enrobing, carving, and decorating
• Focus on a high level of Guest Service and possess a professional image onstage
• Understanding of the science from bean to bar

Basic Qualifications:

• Demonstrates knowledge of HACCP, basic food temperatures, proper food handling, and good judgment of quantity, quality, and production
• Working in an on-stage production kitchen
• Handle cleaning chemicals and supplies
• Knowledge of kitchen equipment, basic tools, small wares, culinary techniques, and ingredients specialized to that location
• Knowledge of raw materials, origin, production processes, quality control, cost, and other techniques for enhancing the effective manufacture and distribution or display of goods
• Exhibits clean work habits and ownership of a safe, clean work area
• Good conversational communication skills are required
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required
• Technical knowledge (equipment, tempering of chocolate, crystallization, storage, shelf life)

Preferred Qualifications:

• Be Serve Safe certified
• Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
• Possess bilingual communication skills
• Prior experience working with chocolate and/or candy making/confections in a bakery, restaurant, or retail setting
• Culinary/Pastry Certificate, Associates, or Bachelors

Additional Information:

SCHEDULE AVAILABILITY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
KEYWORD: Chocolatier, Culinary, Pastry, Baking