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Center Operations Director - San Leandro, Ca
Company | Concentra |
Address | San Leandro, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-09-24 |
Posted at | 8 months ago |
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.
- Builds an environment of team building, integrity, patient/colleague safety, quality care, continuous improvement, reward and recognition at the center level.
- Develops colleague success through all aspects of the talent life cycle including recruiting, hiring, onboarding, orientation, mentoring / development, engagement, retention, performance management and succession planning.
- Works with clinicians in assessing center processes, work flows and staffing to continuously improve the patient experience.
- Monitors and drives key business and clinical metrics.
- Maintains and establishes relationships with employers, payers, referral sources, networks, local communities, etc. to drive market growth.
- Mentors and coaches their team regarding business metrics, patient/client happiness, process and procedure, etc.
- Ensures staffing optimization and holds staff accountable to impact workflow and patient experience for all disciplines and sites.
- Ability to lead and prioritize multiple tasks at a time in a dynamic environment without direct supervision
- Considerate and supporting communication style; warm, positive, upbeat demeanor
- Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
- Bachelor's degree or equivalent experience
- Two to three years of supervisory experience preferred
- Strong service mentality and a focus on achieving defined service standards
- Work with leading edge technologies and continuously advance your knowledge and skills
- Be part of a committed team that’s growing fast and making a difference
- Mentor and support your team members to succeed
- At many locations, you’ll enjoy a M-F schedule – your weekends are all yours
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