Center Director Jobs

We are seeking a Center Director of Operations for our Fort Lauderdale Learning Center! The Center Director is responsible for overall business operations and growth of the Center as they oversee and prioritize clinical integrity and optimal outcomes by engaging with staff, families we serve, and the community.

Responsibilities

• Scheduling - Develop and maintain Center staffing schedule within scheduling system; assign caseloads and room assignments among the team to achieve target impact hours for Center; ensure hours are converted timely and manage attendance expectations.
• Facilities - Opening/closing of Center; upkeep and cleanliness/maintenance of Center; management of vendor contracts (cleaning, HVAC, Culligan/water, pest control); ensure all equipment is safe and in proper working condition for clients.
• Business Development - establish new and maintain existing relationships with referral partners (i.e. Clinical/child psychologist, LCSW, PCP, neurologists, etc.); partner with Client Experience and Marketing to develop referral pipeline and goals aligned to target growth projections.
• Financial Oversight - Accountable for financial and operational performance of the Center; manage annual Center budget and additional forecast needs; identify barriers to meeting budget goals and create action plans to overcome; ensure client invoices are processed; make effective business decisions based on data analysis, organizational observations, and cost controls.
• Workforce Management - Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and values; manage day to day Center staff to include recruiting, staff onboarding, performance management, employee relations, policies and procedures, compliance, culture stewardship, training and development; liaison with support departments to find resolution to employee issues.
• Client Onboarding - Lead intake process and onboard new clients and families; ensure insurance approvals are completed and authorizations are updated; manage client and family satisfaction and accountability.

Qualifications

• Healthcare environment experience required, behavioral health preferred
• 5+ years of management, operations, and leadership.
• Ability to build consensus and positive relationships among staff, clients, families, external vendors and referral sources.
• Excellent communication and organizational skills.
• Strong business acumen; understanding of general finance and budgeting.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Bachelor’s degree in Business, Operations Management, or related field.

Benefits:

• 401k with up to 6% matching
• Quick career advancement for those who are dedicated and work hard
• 20% discount on tuition for any program (online or in-person) at The Chicago School for Professional Psychology
• Salary range from $60,000 - $70,000 + Bonus
• Health, Vision, and Dental Insurance through Blue Cross Blue Shield
• Ongoing career-focused training
• Mental Health Support - Employee Assistance Program
• 15 days Paid Time Off + Your Birthday PTO day
• 6 Paid Holidays
• Weekly pay on Friday