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Care Manager Jobs
Company | HCA Healthcare |
Address | Orange Park, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-19 |
Posted at | 9 months ago |
Description
- Consumer discounts through Abenity and Consumer Discounts
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Colleague recognition program
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Free counseling services and resources for emotional, physical and financial wellbeing
- Acts as a patient advocate to facilitate appropriate care management and wellness activities Performs related work and additional duties as requested by supervisor
- Assists in the development of tools, education and workflow processes to assist the division(s) in meeting CMS, ACO, documentation, and payor quality initiatives
- Prepares and submits minutes from all meetings, as directed
- Attends learning sessions and shares information learned with team members
- Serves as a subject matter expert in quality and value-based care programs such as MIPS, ACOs, and payor pay-for-performance contracts.
- Develops professional working relationship with HCA/PSG primary care providers, practice managers, and their staff to collaboratively manage follow-up care and improve overall health and wellness
- Collaborates with interdisciplinary teams and leaders (PSG, Payer Contracting & Alignment, Quality and Payor Initiatives) to achieve the organization’s coordination of care goals, quality goals, and financial performance goals
- Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”
- Maintains the strictest confidentiality in the areas of patient, employee, and physician relations
- Assists in educating practice staff on quality, payor, and government program requirements
- Conducts in-person and virtual meetings with practice managers, staff, providers and managers to communicate program goals, results, and provide education
- Assists in securing and submitting necessary documentation for annual patient assessment forms (PAFs)
- Monitors patient compliance with preventive screening and/or behavioral health management processes using internal and payor reporting tools Last Update: December 2019
- Accesses portals as necessary to prepare reports and other documents to evaluate progress and prioritize workload
- Communicates via telephone and other virtual tools with patients regarding care needs, documenting communications appropriately in the electronic medical record Prepares and maintains patient charting as needed and performs medical record reviews for payor projects
- Understands and addresses short term behavioral health care gaps as needed
- Contacts patients after an emergency department encounter or hospital discharge to identify the need for a follow-up appointment, community resource needs, etc.
- Documents assessment in the medical record to support transition of care services as specified by CMS and other program requirements
- Uses available tools to identify at-risk patients
- Documents efforts in accordance with established workflow protocols
- Facilitates specialty referrals, as appropriate, for conditions/needs managed outside the primary care realm
- Identifies and engages community resources to assist patients as needed
- Oversees the execution of patient care plans in partnership with Care Coordinators
- Triages patients to determine those appropriate for medical and/or behavioral care management
- Identifies and enrolls eligible patients in longitudinal or chronic care management for medical or behavioral health conditions
- Creates a care management action plan with the patient/caregiver that includes elements of self-management, as appropriate
- Schedules appointments related to preventive care, chronic disease management, and/or integrated behavioral health
- Conducts wellness campaigns for targeted, focus areas
- Prepares and maintains care coordination reports and provides periodic updates to practice leaders and providers
- Assists with practice and provider empanelment processes
- Graduate of an accredited college of nursing or social work required
- Knowledge of physician office practice operations and one (1) year of experience in a physician practice is preferred CERTIFICATION/LICENSE:
- Current licensure as an RN in the state of residence and/or practice or current licensure as a Social Worker in state of residence and/or practice
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