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Manager Customer Care Jobs

Manager, Customer Care, Rentals
By Zillow At United States
Leading the Zillow Rental Manager support team to drive key company business results, employee engagement, and a world-class customer experience.
Real estate experience and knowledge preferred.
Strong leadership skills: Ability to inspire and empower a team, set and reevaluate clear goals, and provide guidance and support.
Proven track record of delivering exceptional customer service: Demonstrated experience in meeting or exceeding customer satisfaction targets.
Professionalism and excellent interpersonal skills: Able to connect with people of varying degrees of product and technical proficiency.
Intermediate knowledge of Zendesk, Salesforce or similar customer service tools and platforms.
Care Manager Jobs
By Freedmen's Medicine At Baltimore, MD, United States
Must be highly motivated, and results-oriented with strong skills in presenting, communicating, multi-tasking and time management
● Complies with documentation requirements of the Care Management program by establishing
involving symptom control, medication management, and provide patient and family education.
Chronic Care Management Coordinator (Baltimore Location)
Minimum of 1-3 years of work experience in a healthcare setting involving patients with complex chronic disease conditions preferred.
Freedmen’s Medicine is looking for an experienced Chronic Care Coordinator to join our team of
Care Manager Jobs
By AgeSpan At Lawrence, IN, United States
Provide training with service providers on Home Care program operation and care management functions.
Provide advocacy and assistance for consumers in securing benefits and services when consumer or others are unable to do so.
Participate in in-service training, courses and workshops to maintain professional expertise and develop additional skills.
Assessment of an older adult's physical, social, emotional and environmental status to determine their eligibility and needs.
Development and implementation of a service plan to address those needs by making referrals to vendors and other community agencies.
Arrangement for crisis intervention services when necessary.
Assistant Manager, Customer Care
By Dew Software At Newark, CA, United States
3+ years of experience in customer care management
Familiarity with customer relationship management (CRM) software
Manage a team of customer care representatives and provide guidance and support as needed
Identify opportunities for process improvement and implement solutions to enhance the customer experience
Experience in the automotive industry preferred
Strong communication and interpersonal skills
Remote Customer Care Manager
By The Ash Group At United States
• Basic Project Management skills
*2-3 years Telecom exp in CLIENT FACING/REPORTING roles in service delivery, implementation, order management.
• Provide critical date management and escalation support to meet committed delivery objectives.
*Networking knowledge Previous CCMs preferred.
•Meet learning, development and personal growth objectives to provide a superior customer experience.
• Have a working knowledge of the implementation workflow
Area Customer Care Manager
By Tri Pointe Homes At Houston, TX, United States
A minimum of 2 years of leadership/management experience is required.
A high school diploma or general education degree (GED) is required. BA/BS degree or equivalent preferred.
Recruits, hires, evaluates, trains, develops, and retains Customer Care team/employees.
Conduct regular staff meetings and training sessions.
Provides training for sales, construction teams, and outside parties on proper expectation-setting for the warranty program.
Ensure communities are within the budgetary guidelines by monitoring and analyzing job costs and schedules.
Care Manager Jobs
By ElderTree Care Management At Fairfax, VA, United States
ElderTree Care Management is a private Care Management practice serving Northern Virginia for the last 18 years.
We are a leading provider of Aging Life Care/ Care Management Services
Experience in home care and/or skilled nursing/assisted living communities
Coordinate, manage, and oversee care
Contribute knowledge base to ElderTree team
Visit clients in their homes, assisted living, and skilled nursing
Customer Care Manager Jobs
By The First Bank At ,
Proficient in data entry and typing skills
Good verbal and written communication skills, in addition to good listening skills
Knowledge of customer service principles and practices with an understanding of call center telephony and technology
Pays attention to detail and displays good organizational skills
High school diploma or equivalent required. Experience in a call center or customer service environment preferred.
Mobile Banking and Mobile Deposit
Senior Manager, Customer Care
By Whole Foods Market At , Austin, 78703
BA/BS degree and 6-8 years’ relevant experience OR equivalent combination of education and relevant experience.
Leverages data-driven insights to recommend and implement task / project management and delivery methodology continuous improvement.
Relocation is offered for this position
Leads detailed task / project planning, including cost, schedule and resource requirements.
This position is based in Austin, TX and will require a minimum of three days per week in our downtown offices.
Oversees execution of Customer Care programs and processes across the company.
Care Manager Jobs
By Meridian HealthCare At Youngstown, OH, United States

Qualifications For a Care Manager

Bachelor's Degree and LSW required

Care Manager Jobs
By Careforth At Indianapolis, IN, United States
Completes a care-management progress note corresponding with each on-site visit or encounter and upon significant change
Proficiency in common software and web-based applications (e.g. Case Management Systems, Office)
Additional state-specific qualifications may be required.
Completes initial home assessments, collects required caregiver credentialing documents and ensures that all required home modifications are completed
Obtains a social history and conducts a psychosocial evaluation
Assists with obtaining information about and making referrals to, other health-care and community services
Operations And Customer Care Manager
By Joanna Buchanan At New York, United States
Self-starter, highly organized, and detailed oriented. Possesses great people skills and works with a sense of urgency.
$19/hr- $27/hr an hour for 1-4 years experience
Utilize and maintain Shopify, Faire and additional selling platforms.
Enjoys keeping up with tabletop, barware and home decor trends.
Enjoys problem solving and building new processes.
Thrives in fast paced environments and flexible to changes in priorities to drive the business forward.
Care Manager Jobs
By NYC Health + Hospitals At , New York
Performs all Utilization Management activities in compliance with all regulatory agency requirements.
Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner.
Assists all departments with the resolution of members’ problems related to utilization management issues.
Conducts medical record reviews as appropriate to case management functions.
Participate in Medical Management grand rounds with the Physician Advisor.
UM/UR experience in managed care or hospital setting required.
Customer Care Manager Jobs
By Realtor.com At Scottsdale, AZ, United States
5+ years contact center management experience required.
Provide ongoing coaching to the New Homes team to foster account management excellence and account growth strategies.
Real Estate Knowledge: Practical experience and understanding of the real estate market and new construction processes.
Technical Proficiency: Ability to leverage customer service management systems and related technologies.
Communication Skills: Exceptional verbal and written communication abilities for effective interaction with customers, team members, and key stakeholders.
Deliver targeted coaching and development strategies to enhance the performance and skill set of the New Homes and Moving teams.
Care Manager Jobs
By Careforth At Rhode Island, United States
Completes a care-management progress note corresponding with each on-site visit or encounter and upon significant change
Proficiency in common software and web-based applications (e.g. Case Management Systems, Office)
Additional state-specific qualifications may be required.
Completes initial home assessments, collects required caregiver credentialing documents and ensures that all required home modifications are completed
Obtains a social history and conducts a psychosocial evaluation
Assists with obtaining information about and making referrals to, other health-care and community services
Manager, Customer Care Operations (Remote)
By SimpleTire At United, PA, United States
Bachelor’s degree in management, operations, or related field preferred, or relevant equivalent experience
Knowledge, Skills And Abilities Required
Strong proficiency in workforce management software and office suite systems
Highly organized; capable of leading projects w/ effective change management
Continuous viewing of a computer monitor and data entry.
Convert customer service plans into specific, attainable success metrics
Customer Care Manager Jobs
By AssetWorks Inc At Wayne, PA, United States
Technical Support experience with Relational Database Management System (Oracle or Microsoft SQL Server preferred)
Work with management on customer care initiatives
Additional duties as requested by management
Proficient and experience communicating with customers verbally and in writing
Handle customer inquiries and be knowledgeable in AssetWorks products
Manage content updates to customer care web portal and mass email communication
Care Manager Jobs
By Piedmont Healthcare At , Augusta

Forbes named Piedmont one of Georgia’s 10 best employers and the highest-ranked healthcare provider.

Senior Customer Care Manager- Remote
By BaubleBar At , New York, Ny
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects
Care Manager Jobs
By AgeSpan At Lawrence, MA, United States
Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
Provide training with service providers on Home Care program operation and care management
Provide advocacy and assistance for consumers in securing benefits and services when consumer or
Provision Of Information And Referral And Community Education
A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.