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Call Center Support Analyst Jobs

Call Center Analyst Jobs
By Academy Automobile Insurance Services, Inc. At Hawthorne, CA, United States
·Previous experience in a similar role.
·Strong analytical skills and a keen eye for detail.
·Experience with NEXTIVA and UNITY will be a significant advantage.
·Effective communication skills, both written and verbal.
Your duties will encompass a range of tasks, including but not limited to:
·Proficiency in data collection, analysis, and reporting.
Healthcare Call Center Support Analyst Remote
By Liberty Personnel Services, Inc. At California, United States

Job Details: My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 2nd shift EST or 1st ...

Call Center Support Rep
By CDK Global At Salt Lake City, UT, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Austin, TX, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Cedar Rapids, IA, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Patient Encounter Specialist Call Center - Support Services - Avondale Business Center
By UAB Medicine - UA Health Services Foundation (UAHSF) At , Birmingham, Al

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

Call Center Analyst Jobs
By TechFlow, Inc. At Arlington, VA, United States
Strong customer service skills, including good telephone presence.
Strong verbal and written communication skills.
Responds to telephone support requests made by end-user customers regarding application functionality, performance, access, and/or diagnosis of problems.
Resolves designated “quick fixes” and directs all other incidents to the appropriate subject matter expert team.
Interacts with end-user to collect information about system issues in order to resolve the issue or escalate.
Communicates standard messaging regarding any known outages or issues in response to telephone support requests.
Call Center Support Rep
By CDK Global At Milwaukee, WI, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Destin, FL, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Cleveland, OH, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Providence, RI, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Alexandria, LA, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At McLean, VA, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Grand Rapids, MI, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Boulder City, NV, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At St Louis, MO, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Las Vegas, NV, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Hartford, CT, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Minneapolis, MN, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)
Call Center Support Rep
By CDK Global At Norwood, OH, United States
Effective time management and multitasking ability
Excellent benefits with exceptional bonus opportunities!
Strong verbal and written communication skills
Prefers above-average efficiency in computer navigation skills:
Experienced in navigating dual screen, multi-tab, multiple platform programs;
Starting rate is dependent on previous experience (bilingual a plus but not must)

Are you looking for a challenging and rewarding role in customer service? We are looking for a Call Center Support Analyst to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting customer inquiries, resolving technical issues, and providing timely and accurate solutions. If you have excellent communication skills, a passion for customer service, and the ability to think on your feet, this could be the perfect job for you!

Overview Call Center Support Analysts provide technical support to customers over the phone, email, or other communication channels. They troubleshoot customer issues, answer questions, and provide solutions to customer inquiries. They also provide feedback to the company on customer service issues and customer satisfaction. Detailed Job Description Call Center Support Analysts are responsible for providing technical support to customers over the phone, email, or other communication channels. They must be able to troubleshoot customer issues, answer questions, and provide solutions to customer inquiries. They must also be able to provide feedback to the company on customer service issues and customer satisfaction. They must be able to work in a fast-paced environment and be able to handle multiple tasks simultaneously. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot customer issues
• Ability to provide solutions to customer inquiries
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Knowledge of customer service software
• Knowledge of computer systems and applications
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of computer systems and applications
• Knowledge of customer service processes and procedures
• Knowledge of customer service best practices
Job Experience
• At least two years of experience in customer service or technical support
• Experience in a call center environment
• Experience in troubleshooting customer issues
• Experience in providing solutions to customer inquiries
Job Responsibilities
• Provide technical support to customers over the phone, email, or other communication channels
• Troubleshoot customer issues and provide solutions to customer inquiries
• Provide feedback to the company on customer service issues and customer satisfaction
• Monitor customer service metrics and provide reports to management
• Maintain customer service records and documentation
• Respond to customer inquiries in a timely manner