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$18 Per Hour Medicare And Medicaid Call Center Representative. 100% Remote

Company

ASK Consulting
Address , , Ga
Employment type CONTRACTOR
Salary $18 an hour
Expires 2023-08-01
Posted at 10 months ago
Job Description
  • Job Type:Contract

Posted about 3 hours ago


:


8 AM to 5 PM EST in training 11 AM to 8 PM EST after training


Location: Remote (Need candidates from these locations NC, SC, FL, VA, GA)


Description:


  • Work collaboratively with Sales, Healthcare and Network Management partners to further optimize customer, employer group and provider relations by identifying opportunities to promote stakeholder programs. Promote programs, making sound decisions to apply the most appropriate stakeholder centric course of action to respond to needs.
  • Identify and communicate process, product or systems improvement opportunities to improve the overall stakeholder experience.
  • Experience in Medicare and Medicaid industry
  • Worked as a Call Center executive and handle inbound and outbound calls
  • Educate and encourage customers on use of alternative delivery channels including self service, web, etc.
  • High school graduate or GED and 3 years experience in a customer service solutions oriented environment.
  • Part time Customer Service: students currently pursuing a college degree will be considered
  • Identify, understand and anticipate customers' unexpressed needs and concerns in a caring manner.


About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities


ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.