Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Call Center Representative
- Seasonal Call Center Representative
- Banking Call Center Representative
- Call Center Collections Representative
- Radiology Call Center Representative
- Call Center Representative Showroom Representative
- 3100 CALL CENTER REPRESENTATIVE
- Call Call Center Representative
- Hvac Call Center Representative
- Call Center Obits Representative
Some similar recruitments
Remote Call Center Representative
Recruited by Mount Vernon Police Department 9 months ago
Address Bridgeville, PA, United States
Call Center Representative Jobs
Recruited by Squirrel Hill Health Center 9 months ago
Address Pittsburgh, PA, United States
Collections Representative Jobs
Recruited by Service 1st Federal Credit Union 10 months ago
Address Danville, PA, United States
Inbound Call Center Representative
Recruited by Green Star Exteriors, LLC 11 months ago
Address Holmes, PA, United States
Call Center Coordinator Jobs
Recruited by Planned Parenthood Southeastern Pennsylvania 11 months ago
Address Philadelphia, PA, United States
Call Center Representative Jobs
Recruited by Peoples Security Bank & Trust Company 1 year ago
Address Hallstead, PA, United States
Call Center Representative Jobs
Recruited by Highmark Health 1 year ago
Address Home, PA, United States
Call Center Representative Jobs
Recruited by Planned Parenthood Southeastern Pennsylvania 1 year ago
Address , Philadelphia, Pa
$14.75 an hour
Full-Time Call Center Representative
Recruited by American Heritage Credit Union 1 year ago
Address , Philadelphia, 19115, Pa
$19 - $22 an hour
Call Center Representative Jobs
Company | C J Electrical |
Address | North Charleroi, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Construction |
Expires | 2023-08-23 |
Posted at | 9 months ago |
Job Overview
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Duties & Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Employment Type: Full-Time
Salary: $ 17.00 Per Hour
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Duties & Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Employment Type: Full-Time
Salary: $ 17.00 Per Hour
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago