Business Systems Analyst I

About the Division Child Development and Early Education (DCDEE):
The Division of Child Development and Early Education (DCDEE) implements quality standards for child care and increases access to families and their children across North Carolina. NCGS 110-85 requires that the State protect children in child care facilities by ensuring that these facilities provide a physically safe and healthy environment where the developmental needs of the children are met and where these children are cared for by qualified persons of good moral character.

About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits

RECRUITMENT RANGE: $54,197 - $56,219 NC16
23-10973 / 65033777

This position is responsible and accountable for developing, refining, and understanding business requirements, use cases, and testing standards for Division of Child Development and Early Education (DCDEE) applications. This includes the overall functional and non-functional requirements for applications, business rules, data dictionaries and flows, reporting, user interfaces, as well as any other business driven processes, rules, or design points that are
necessary to meet the expected usability for new and existing applications for DCDEE and external stakeholders. Will provide technical writing and documentation support. Participate in and document technical feasibility studies, technical business analysis, testing plan development and configuration management. Document, create, and support business process and procedure development, functional requirements development, federal and state project documentation.
Duties include developing communication plans, internal and external memorandums, status reports, user manual or help sheets, issues log, presentations, policy development, maintenance of project budgets, meeting agendas and minutes and various other technical and functional documents.

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.

• Customer focused with excellent oral and written communication skills within a business and/or technical context. Skilled conflict resolution skills are required to include negotiation and mediation skills.
• Experience and knowledge of all aspects of the software development life cycle (SDLC) including requirements management, applications design, development, quality assurance, change management, and release management.
• Demonstrated ability to coordinate and work with other business and technical team members to develop business requirements and ensure that those requirements will be incorporated and met in the technical design of the application.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor s degree from appropriately accredited institution in a discipline related to the area of assignment with two years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-527-6380.