Business Systems Administrator Jobs

The purpose of this position is to oversee set-up, and maintain the City’s computer systems and servers and to ensure that the City’s GIS & related data and developing web mapping applications are securely stored and backed up.
Essential Duties And Responsibilities

• Executes the initial set up of new user accounts and their internet access.
• Operates the City’s firewall processes and protocols.
• Monitors the local area network (LAN) for threats or errors.
• Manages and maintaining the file servers.
• Designs and implements new computer systems or applications based on user needs, including gathering requirements and creating flowcharts, diagrams, mockups, or prototypes.
• Works with other members of the City’s IT department to design and implement new systems that meet the City’s needs while maintaining efficiency and reducing cost.
• Enforces security policies, and monitor employee access to sensitive information.
• Troubleshoots and diagnose issues with existing computer systems or networks, including reviewing error messages, tracing errors to their source, documenting fixes, and communicating with other IT staff members about problems.
• Employs the most up-to-date security protocols.
• Monitors the internet connection for security risks, threats and potential breaches.

Supplemental Functions

• Performs other similar duties as required.

Knowledge
Job Specifications and Qualifications:

• Methods, tools, and techniques of testing, troubleshooting, problem solving, and maintaining hardware and software related to computers, mobile devices, audio visual, network, and communication systems.
• Knowledge of IT best practices, policies and regulations.
• Knowledge of technology innovations and trends.
• Technical support.
• Knowledge of computer software, hardware, and procedures.

Licensing And Certifications

• Valid North Carolina Driver’s License.

PLEASE NOTE: Applicants must meet the City’s criteria for an acceptable driving record.
Working Conditions / Physical Requirements

• Light Work: Exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly and/or walking or standing to a significant degree.
• Incumbents may be subjected to wetness and/or humidity, extreme temperature.
• Positions in this class require: standing, walking, sitting, talking, hearing, fine dexterity, reaching, pushing/pulling, lifting, vision.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.