It Systems Administrator Jobs

The IT Systems Administrator is responsible for managing multiple IT related tasks and projects. This position will perform complex technical work including critical systems installation, upgrades, troubleshooting, and maintenance of WAN (wide area network) and LAN (local area network). As part of the IT Department, this position will also be responsible for providing on-site and remote technical support for GoTriangle employees in day-to-day operations. Reporting to the IT Manager, the IT Systems Administrator will also be able to effectively communicate with end users that have various levels of technical abilities. Essential Duties and Responsibilities: Responsible for the provisioning, installation, configuration, operation, and maintenance of Windows based system hardware and software. Administer servers, client PCs, printers, phones, mobile devices, software deployment, security updates, and patches. Provide asset management and inventory control for all hardware and software in use. Assure proper licensure for software in use. Ensure the highest possible uptime and availability of corporate systems and employee applications. Performs system backups and restores files and test the backup solution. Manage Active Directory users and devices. Administers user rights, email user accounts, email groups and security. Supports and maintains network infrastructure. Assist in the assessment, purchase, and upgrade of all hardware and software. Collaborate with and manage vendors. Provide basic support for Office 365 infrastructure including SharePoint, and Microsoft Teams. Provides telephone, email, and face-to-face technical support for GoTriangle employees. Provide hands-on, remote diagnosis and resolutions for desktops, laptops, mobile devices, applications, and operating systems. Act as primary support for all network printers, copiers, and fax machines. Open tickets and detail user problems in the IT Help Desk system. Create and maintain system documentation. Provide users training on network security awareness and introduction to new technologies. Help plan and implement technology projects. Supports the organization's Intranet. Provide after-hours support and as needed during night and weekends. Participate in scheduled after-hours maintenance and projects. Develop detailed project plans to monitor and track progress of assigned short and long-term goals Create and maintain comprehensive documentation of assigned projects Maintain System Images for Deployment Performs related duties as assigned by the manager. Other duties as assigned. Minimum Knowledge, Skills and Abilities: Bachelor's Degree in Information Technology or related field. Four years of experience with IT systems administration and support. Technical certifications a plus (Network+, CCENT, CCNA, MCITP, MCSA, or any Microsoft 365 Certificate) Intermediate Project Management skills Basic administrator knowledge of Microsoft SharePoint, and Microsoft Teams. Detailed knowledge of PC systems, hardware, and peripherals. Must have excellent knowledge and understanding of Microsoft products, including Windows 10, Windows Server, Microsoft Office, and Exchange system. Knowledge of Windows Active Directory. Knowledge of Cisco LAN/WAN environment and Dell server technologies. Ability to communicate technical and non-technical information effectively, both orally and in writing to end users. Ability to work in a team environment. Ability to work independently with little supervision. An equivalent combination of related education and experience may be substituted for the above stated minimums excluding High School Diploma, GED, Licenses, or Certifications. Working Hours and Conditions: Works in an office environment where there is minimum exposure to dust, noise, or extreme temperatures. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting operating facilities, during which the incumbent should observe all policies and procedures, safety precautions and regulations, and use all protective clothing and devices provided. Salary Range: $51,732 - $96,730 GoTriangle is an equal opportunity employer.