Business Systems Administrator - Applications

The purpose of this position is to oversee set-up, and maintain the City’s computer systems and servers and ensure that the City’s data is securely stored and backed up.
Essential Duties And Responsibilities

• Monitors the local area network (LAN) for threats or errors.
• Manages and maintains file servers.
• Enforces security policies, and monitor employee access to sensitive information.
• Operates the City’s firewall processes and protocols.
• Designs and implements new computer systems or applications based on user needs, including gathering requirements and creating flowcharts, diagrams, mockups, or prototypes.
• Troubleshoots and diagnoses issues with existing computer systems or networks, including reviewing error messages, tracing errors to their source, documenting fixes, and communicating with other IT staff members about problems.
• Works with other members of the City’s IT department to design and implement new systems that meet the City’s needs while maintaining efficiency and reducing cost.
• Employs of the most up-do-date security protocols.
• Monitors the City’s internet connection for security risks, threats, and potential breaches.

Supplemental Functions

• Performs other similar duties as required.

Knowledge
Job Specifications and Qualifications:

• Methods, tools, and techniques of testing, troubleshooting, problem solving, and maintaining hardware and software related to computers, mobile devices, audio visual, network, and communication systems;
• Knowledge of technology innovations and trends.
• Technical support;
• Knowledge of computer software, hardware, and procedures;
• Knowledge of IT best practices, policies and regulations;

Licensing And Certifications

• Valid North Carolina Driver’s License.

PLEASE NOTE: Applicants must meet the City’s criteria for an acceptable driving record.
Working Conditions / Physical Requirements

• Incumbents may be subjected to wetness and/or humidity, extreme temperature.
• Light Work: Exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly and/or walking or standing to a significant degree.
• Positions in this class require: standing, walking, sitting, talking, hearing, fine dexterity, reaching, pushing/pulling, lifting, vision.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.