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Company | Lenoir-Rhyne University |
Address | Hickory, NC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-05-27 |
Posted at | 1 year ago |
Location: Hickory, North Carolina
- Maintain system security and user accounts.
- Provide routine consultation and general of IT support within the department.
- Monitor, tune and troubleshoot the operating system.
- Install, configure, and test devices or servers with supporting hardware, software, and networking components.
- Manage the DR network site at Columbia, South Carolina campus and the mechanisms needed for failing over campus and data center networks in the event of an outage at our primary data center in Hickory, North Carolina.
- Participate in testing, debugging, configuring, and documenting operating systems and software.
- Install, configure, and maintain network devices, cabling, and peripherals as necessary.
- Manage aspects of the servers, SSL certificate environment, server virtualization environment, single sign-on authentication environment, and email systems as required.
- Perform other miscellaneous duties as assigned.
- Resolve incident reports as needed for data/network center support.
- Ensure data/media recovery by implementing a schedule of system backups and database archive operations.
- Install software and utilities for modifications and upgrades of operating systems and workstation environments.
- Act as liaison with vendors of software and application products, especially with regard to problem diagnosis and resolution.
- Bachelor's degree and three years of relevant experience or combination of education and relevant experience.
- Ability to manage shared resources and perform simple tasks.
- Experience with programming or scripting in any applicable language.
- Experience with one or more operating systems.
- Familiarity with networked/distributed computing environment concepts.
- Interpersonal Skills: Demonstrates the ability to work well with colleagues and clients and with external organizations.
- Ability to explain applications and operating system fundamentals to others.
- Experience installing various hardware platforms and strong skills with most operating system commands/utilities.
- Subject to and expected to comply with all applicable university policies and procedures.
- Ability to work well independently and as a team member.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Familiarity with the principles and practice of system configuration management.
- Occasionally stand/walk, twist/bend/stoop/squat, reach/work above shoulders, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
- Rarely kneel/crawl, climb (ladders, scaffolds or other, grasp forcefully, use a telephone, writing by hand, lift/carry/push/pull objects that weigh greater than 40 pounds.
- Frequently sitting.
- Constantly perform desk-based computer tasks, grasp lightly/fine manipulation.
- May need to work extended hours and/or weekends (remote or on campus).
- Work onsite at Hickory, North Carolina campus.
- May be exposed to moderate noise level.
- General office conditions.
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