Business Support Management - Analyst

Welcome to JPMorgan Chase. Are you an Analyst who is driven and thrives in supporting leaders with their business needs? You have found the right team. We are seeking a Business Support Analyst that will play a critical role in ensuring our Corporate & Investment Bank's senior management team is supported in various business functions.

As the Business Support Analyst in our Business Support Management team, you will be spending each day interacting with varying levels of senior management and to provide general support of day-to-day business functions. You will leverage excellent customer service skills to build relationships with leadership, and help bring various tasks to completion.

Job Responsibilities

• Conduct market trends and competitive analysis to inform on business strategy
• Manage the on/off boarding on new hires and employees, transfers in/out of employees in the business
• Participate and help lead strategic initiatives and ad hoc projects within Business Support Management
• Act as a project management liaison for technology upgrades, facility upgrades, summer intern onboarding and more
• Review and certification of Physical Floor Access
• Provide Business Continuity planning support
• Enforce a dynamic control/compliance environment and continually mitigate risk in business processes
• Act as a conduit to Corporate & Investment Bank & Corporate Real Estate teams; provide maintenance of floor plans, move management, review of cost allocations / cost centers
• Ensure that effective business and process controls are maintained consistently across all businesses

Required Qualifications, Capabilities, And Skills

• Independent problem-solving skills
• Bachelor's Degree or 2+ years of experience in a business support/client facing function
• A self-starter who is organized and consistently meets deliverables
• Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
• Customer service / Client facing experience is helpful
• Focus on Controls and mitigating Risk factors
• Comfortable leading an initiative or playing a support role on the broader team
• Excellent relationship building skills with the ability to listen well and influence others
• Strong oral and written communication skills
• Proficient in Microsoft Office (Excel, Word, and PowerPoint)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Jersey City,NJ $71,300.00 - $90,000.00; New York,NY $71,300.00 - $90,000.00