Business Process Improvement Manager

Job Title: Manager, Business Process Improvement

Division: Corporate Finance – Accounting

Location: St. Petersburg, FL - North America Business Service Center

Reports To: AVP, Delivery Excellence

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

What You Will Learn

• Responsible for leading training sessions for new users and as needed.
• Assign unassigned accounts, if applicable.
• Support system admin in problem solving and answering end user questions.
• Review newly released documentation and attend any webinars provided by system admin on the new release.
• Manage impacts of local projects on the BSC
• Additional projects as assigned.
• Be in charge of group and local projects implementation within the BSC.
• Review and maintain Blackline user access and assignments (accounts, entities, roles, teams).
• Manage user requests (i.e., create task, decertify reconciliations, etc.)
• Update account settings (risk rating, frequency, grouping, templates, auto-certification rules, workflows) when required
• Run Blackline reports to identify potential deviations with Global Design and work in collaboration with GL team to assess gaps.
• Be in charge of KPI update
• Notify key users of upcoming Blackline upgrades and highlight major enhancements.
• Support and Resolve Blackline incidents raised by key users and escalate to central when needed.

Required Qualifications

What We Are Looking For:

• Blackline experience preferred.
• Ability to thrive in a dynamic, collaborative and fast-paced work environment
• Advanced Microsoft Office skills (including Excel)
• Strong organizational, prioritization and analytical skills
• 5+ years of work experience in Accounting or Finance with strong technical expertise
• Must possess strong analytical and problem-solving skills; business acumen; oral and written communication skills; and excellent interpersonal skills
• 3-5 years of experience managing accounting processes
• BA / BS degree required, preferably in Accounting and/or Finance
• Proactive in managing and improving processes and driving harmonization
• Experience with SAP Finance (FI) preferred
• Exposure to Internal Controls/Audit of Balance Sheet Accounts

Preferred Qualifications:

• Experience in shared service center
• Experience in consumer products industry
• SAP, PowerBI

Compensation

• $105,000 + bonus

What’s In It For You

• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Access to Mental Health & Wellness Programs
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.

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