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Business Process Analyst Jobs
Company | UKG |
Address | Atlanta, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-31 |
Posted at | 10 months ago |
General Information
- Prototype new procedures for the purpose of enhancing business processes, operations, and information process flow.
- Partner with peers in Business Operations, Procurement and others to foster alignment among these teams and their customers within the organization.
- Chart existing business processes in order to define current business activities for the development of procedures and models.
- Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals.
- Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.
- Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.
- Develop, standardize, and maintain new or improved processes based on findings and analysis.
- Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.
- Design communication templates and leverage these templates to communicate process changes, enhancements, and modifications to leadership, development teams, architects, PMO, and other employees so that issues and solutions are understood.
- Maintain necessary systems and libraries data pertinent to technology management activities
- Create process models, specifications, diagrams, and charts to provide direction to system programmers.
- Liaise with various business groups in the organization to facilitate implementation of new or improved business processes.
- Collaborate in the planning, design, development, deployment and assessment of new technologies, and enhancements to existing applications.
- College diploma or university degree in the field of business administration, computer science, or management information systems and 2-5 years related work experience.
- Ability to apply statistical and other research methods into systems issues and products as required.
- Experience overseeing the design, development, and implementation of software and/or hardware solutions, systems, or products.
- Ability to create systematic and manual operations procedures in both technical and user-friendly language.
- Extensive experience with core software applications, including MS Office Suite, SharePoint.
- Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flowcharts.
- Proven experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling.
- Demonstrated project management skills.
- Working knowledge of network and PC operating systems.
- Extensive experience with ServiceNow, Power BI and Power Automate.
- Working technical knowledge of programming languages.
- Working knowledge of current network hardware, protocols, and standards.
- Highly self motivated and directed.
- Ability to effectively prioritize and execute tasks while under pressure.
- Great listening, interpersonal, written, and oral communication skills.
- Logical and efficient, with keen attention to detail.
- Excellent analytical, mathematical, and creative problem-solving skills.
- Experience working in a team-oriented, collaborative environment.
- Able to exercise independent judgement and take action on it.
- Strong customer service orientation.
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