Business Analyst - Process Improvement (Virtual/Remote)

Mission + People + Culture: With a corporate Mission to stop disease through technology, InductiveHealth Informatics is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.

Why work at InductiveHealth?

• Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally
• Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes
• Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes
• Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes
• Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success

The Business Analyst provides specialized expertise and coordination as part of our Client Success Federal Team for Process Improvement. If you have a passion for analyzing and improving business processes through documentation and innovative solutions, this is the opportunity for you. As a Business Analyst, you will have the chance to make a significant impact on our efficiency and overall success. You will work with a mission-driven team to shape the future of stopping disease through technology.

What you'll be doing:

• Develop comprehensive documentation, including process maps and SOPs
• Collaborate with stakeholders to gather requirements and validate proposed improvements
• Act as a subject matter expert on business processes
• Analyze and document business processes, workflows, and systems
• Implement process changes and ensure user adoption
• Conduct post-implementation reviews and evaluations
• Identify areas for improvement and propose innovative solutions
• Stay updated on industry best practices and trends

What we're looking for:

• Data analysis and visualization skills preferred
• Proven experience as a Business Analyst, focusing on documentation and process improvement
• Knowledge of project management methodologies
• Strong interpersonal and communication skills
• Excellent documentation and process mapping abilities
• Detail-oriented and deadline-driven
• Strong analytical and problem-solving skills
• Relevant certifications are a plus
• Proficiency in process modeling tools and software (e.g., Vizio, lucid chart)

Position is virtual/remote with preference for candidates on the East coast of the United States

Benefits and Perks: InductiveHealth offers competitive benefits and perks including:

• Flexible Paid Time Off (PTO)
• New Team Member support for home office setup
• Medical, prescription, vision, and dental coverage (multiple plans based on your needs)
• 401(k) retirement plan with corporate matching
• Virtual first, remote organization and culture
• Life Insurance (for employee)
• Short Term and Long Term Disability (for employee)

Target Salary Bands: Each team member’s compensation decisions are based on several inputs, and we expect many of the candidates who are offered positions to fall within the advertised salary band. We recognize that the team member hired may be less (or more) experienced than the posted job description therefore impacting compensation decisions.

About InductiveHealth: InductiveHealth Informatics (www.inductivehealth.com) was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of John Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (https://www.diversis.com/) in early 2022.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.