Business Procedures Consultant Ii

Job Location: New York City, NY / Work from Home

Business Procedures Consultant II

Role Value Proposition

Work independently and with others across the enterprise to revise employer and employee communications and manage multiple programs, from concept to launch, for PlanSmart financial education services.

Key Responsibilities

• Work independently to manage projects for key initiatives from concept to launch, ensuring deliverables within specified timelines (projects could include LinkedIn, Texting, Direct Mail, Webinars, and Awards)
• Support project lead in managing the updates for our workshops (25+), including working with creative vendors and compliance for legal review.
• Revise existing employer and employee communications that adhere to MetLife corporate layouts and standards, including presentations, emails, letters, slip sheets, flyers, reference guides, etc.
• Update and work with a vendor to manage two Employer Websites.

Secondary Responsibilities

• Work collaboratively across different lines of business to ensure that communications meet business needs.
• Monitor department-shared email box.
• Manage compliance, legal review, printing, and creative updates of current and future PlanSmart programs and materials.
• Perform other duties as assigned or required.

Essential Business Experience and Technical Skills

• Ability to handle multiple tasks, set schedules and priorities, and meet internal and external deadlines
• Strong verbal and writing skills
• Proficient in the full suite of Microsoft Office and Adobe Products- Word, Excel, PowerPoint, SharePoint, Outlook
• Self-starter and capacity to make business decisions
• Experience working effectively across a matrix environment
• Can work independently and utilize available resources for learning and development
• Excellent attention to detail
• Positive and can-do attitude
• 5+ years of relevant business experience

Preferred:

• Bachelor’s degree in Communications, Marketing, or a related discipline

Number of Openings: 1

Recruiter: Bernadette Jones [email protected]

Grade-10M

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position is 70K-93K. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.