Business Operations Manager, Product Strategy

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Join the fight against cancer.

Be part of the team that’s poised to transform the fight against cancer. Backed by the strength of a Fortune 8 company (McKesson Corporation), Ontada® develops technologies used by the oncology community to deliver evidence-based, personalized care, as well as insights used by biopharma companies to accelerate drug development and support the entire treatment journey. Our work powers informed decision-making at every pivotal moment in oncology – from the treatment options presented to patients, to the operational considerations for oncology practices, to the design of clinical trials, to the commercial launch plans for new therapies. Together with our partners, we improve the lives of cancer patients.

The Business Operations Manager, Product Strategy, will provide support around high level business planning, program management and operations for key strategic initiatives and businesses within Ontada’s commercial organization. The candidate will work closely with the Director of New Product Strategy and Business Operations, various business unit and product leaders to drive strategic initiatives and business operations throughout the commercial organization, including leading the development, tracking, reporting and managing of key operational, product, financial and non-financial performance metrics and results.

What You’ll Do:

• Build and maintain the Ontada commercial dashboard to track product and commercial metrics, setting a cadence for the consumption of reports by the commercial leadership team
• Lead strategic initiatives centered around RWE/RWD/Clinical Trials, from identification through to launch and product life cycle management
• Conduct adhoc analysis to support projects and strategic needs of the business
• Analyze, track and help manage important company metrics such as product/commercial against goals to assess business performance while creating operational performance
• Provide operational support across GTM functions
• Identify and assess opportunities for growth and process improvement
• Coordinate with business leads and key stakeholders to develop process maps, coordinate program management, capability enhancements and product/project prioritization

How You Will Spend Majority Of Your Day

Programs Management: 40%

• Set success metrics for the overall program
• Provide comprehensive business planning support to analyze feasibility and desirability of potential strategic initiatives and provide management support in the planning, development, and implementation of those initiatives.
• Establish systematic procedures for evaluating performance of different initiatives against expected costs and benefits.
• Enable coordination amongst various projects and workstreams; ensure workstreams are progressing as planned and tracking against project goals
• Coordinate with product and commercial teams to assure communication of capabilities and deployment schedules aligned with strategic objectives, resource budgets (including personnel and capital), timelines and business value delivery.

Business Operations and Analyses: 60%

• Analyze and report performance based on strategic initiatives and business goals and recommend areas needing improvement. Implement tools and measurement systems to drive the adoption of business practices.
• Proactively address pressing business issues that need immediate attention and provide objective, informed, unbiased insight to help improve overall governance operational, organizational, and financial metrics
• Work with commercial business leadership to deliver, monitor and communicate progress on existing high-profile programs and projects
• Help drive a cohesive approach aligning commercial strategy to change management activities including communications planning, training and stakeholder management.
• Collaborate with Director of New Product Strategy and Business Operations and business leaders to track, analyze, manage and report performance per KPIs, project goals, and change initiatives, as needed.
• Develop well defined metrics that align to the Ontada business goals and objectives, and manage, maintain and report on delivery against these results.

What You Will Need

• Proven quantitative and data driven problem solving skills able to break down a problem into solutions
• Expert skills in excel preferred, particularly with pivot tables, advanced functions and developing business dashboards
• Self-starter with strong collaboration and project management skills to achieve business goals
• Strong communication and presentation skills including deck creation/storytelling
• Experience in big pharma clinical development operations or big pharma operations consulting preferred
• Experience in health tech or data business a strong plus
• 5 years of work experience. 2yrs Management Consulting, Investment banking, Big Tech or similar experience in a Strategy & Operations role
• 4-year Bachelors’ degree in business or finance, or related field or equivalent experience.

Critical Skills And Experience

• Creative problem solver with proven results in improving processes in a business operation and/or sales environment.
• Ability to multi-task and prioritize work accordingly to meet stringent deadlines.
• A knack for being able to convey complex information and recommendations in a clear, logical, understandable manner to stakeholders at executive levels.
• Excellent presentation, written and verbal communication skills.
• Must be a high integrity, team player with flexibility to meet the demands of changing business priorities.
• Strong decision-making ability and the ability to exercise good judgment and discretion in the performance of all assigned duties, and in dealing with highly confidential and sensitive information.
• Strong collaboration skills and demonstrated ability to influence and execute effectively in a cross-functional environment.
• Possess strong communication and interpersonal skills to maintain effective working relations with management of all levels, colleagues, and other strategic partners.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$88,200 - $147,000

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!