Business Office/Font Desk

Job Summary

Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.

Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

• Requests office notes from referring physician if needed for Authorization.
• Labeling necessary documents and adding physician orders
• Ensures all required forms are placed in designated areas of the patients chart
• Knowledge of health care financing and Medical Collections preferred.
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Communicating with the Dr. office''s
• Other duties as assigned
• Experience in MVA-Motor Vehicle Account Receivables, W/C-Workman’s Comp, Commercial Insurances – Blue Cross, Blue Shield, Aetna etc…
• Verifies insurance prior to patient''s arrival, to include "Add On''s and Direct Admits"
• Preparation of medical consents for each chart prepared
• Daily preparation of charts for next day''s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Calculating and Informing patients of amount due
• Obtains pre-certification from insurance companies for procedures that require pre-certification.

Benefits

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Required Skills:

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• Strong medical terminology.
• Extreme multi- tasker
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Show a genuine desire to work and improve the hospital as a whole.