Business Office Manager Jobs

POSITION SUMMARY :

Provide Human Resources and Financial support to the community and the Executive Director. This person is a key member of the Community’s management team adhering to policies and procedures and upholding the Community’s mission, philosophy, values and the Company’s vision, principles and Hospitality Promises.

ESSENTIAL JOB FUNCTIONS:

Resident-Related Financial Functions

1. Attend and interact in community Round Table meetings to obtain knowledge about resident census activity (move-ins, move-outs, transfers and deaths).

2. Acquire copies of Residency Agreements and Resident Handbook. Review and become knowledgeable with the community services provided.

3. Report census changes (move-ins, move-outs, transfers and deaths) to Community Accounting department following their standard procedure.

4. Process and deposit resident rent payments daily, manage resident ACH payments and send listing and backup to Community Accounting department daily.

5. Obtain ancillary resident charges from service points in the community (front desk, salon, dining room etc.) and email to Community Accounting department following their standard procedure.

6. When applicable, coordinate with government agencies for billing resident rents. Monitor and track amount owed.

7. Publish and distribute rent increase notices to residents.

8. Review billing statements prior to distribution, including final accounting for residents upon death or move out.

9. Respond to resident and resident’s Power of Attorney regarding billing and financial inquiries.

Payroll and Human Resources Functions

1. May supervise the Front Desk (less than two full time/equivalent receptionists and /or concierges). Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.

2. Run payroll variance, 7 minute, overtime, and birthday and anniversary reports. Analyze and submit for supervisory review once variances are approved by department managers. Ensure payroll accuracy and compliance with policies and procedures.

3. Review all time cards for accuracy before submitting payroll. Ensure all time edit data entries are accompanied by the completed time edit sheets. (Signed/dated by both the employee and supervisor)

4. Report all new hires, status changes (leaves of absence, classification and wage changes) and changes that affect participation in benefit programs for community staff.

5. Consult with Regional Human Resources Manager to ensure that the employee’s Federal and State entitlements to leave of absence are made available.

6. Respond to employee questions concerning wages, benefits, etc.

7. Ensure that Corporate and state requirements for completion of all post offer / pre- employment checks (criminal background, abuse and licensure checks, drug testing, health/communicable disease screenings) are requested and completed (prior to the employee’s start date) and documented in the employee’s personnel file.

EEO employer