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Broker Engagement Associate Jobs

Company

Devoted Health
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-10-26
Posted at 9 months ago
Job Description
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!
A bit more about this role:

How do you scale a company while maintaining a tight operation and delighting members with best-in-class service and clinical outcomes? Come find out. At Devoted, we are thinking about Sales differently. We think about our Sales team as an extension of our core member experience and are looking for opportunities to differentiate from the very first interaction a potential member has with our company.

In this role, you will be responsible for managing the operations and execution of daily broker engagement initiatives. As a key member in the Growth function, you will work cross functionally with teams including marketing, sales agents and leaders, technologists, marketing, and compliance to support regional strategies based on optimization of performance and growth.

The ideal candidate will have a strong combination of operational and analytical expertise to be able to build and manage initiatives to drive broker engagement. You will have the opportunity to work across the broker journey to identify, design, and execute new opportunities for high-impact experiences for brokers. Additionally, the candidate will demonstrate excellent attention to detail and accuracy and will have a roll-up their sleeves mentality. You should be analytically oriented, ready to leverage data and quick problem solving to make effective decisions. Finally, you should be comfortable taking ownership of a key piece of the business and have a desire to learn and take on more responsibility as you and your role expand.

Responsibilities will include:
  • Execute and iterate strategies for targeted broker communication campaigns to build engagement and excitement across email, text, and digital channels.
  • Collaborate with key stakeholders and market leaders to identify market needs and establish programs to support local sales growth.
  • Summarize, collect, and analyze data to drive actionable insights and ongoing program improvement.
  • Align needs and deliverables across all levels of the organization and manage timely delivery of projects and assets related to goals and budget.
  • Manage and own multiple projects and a variety of work streams simultaneously while facilitating input from a variety of key cross-functional partners.
  • Create and update supporting documentation for broker initiatives.
  • Build and manage key business intelligence dashboards to evaluate ongoing KPIs and metrics.
  • Identify opportunities to expand on existing programs or create new ones based on strategic analytical reviews.

Qualifications:
  • Strong analytical skills to develop understanding of program performance and leverage data to identify potential areas of opportunity
  • Strong attention to detail, organized and thorough with a desire for continuous process improvements
  • Excellent communication skills, including ability to clearly articulate needs, objectives, priorities, and strategy in writing
  • Fast learner, can pick up new content/industries quickly in a fast-paced environment
  • Forward-looking and proactive self-starter
  • A learning mindset; comfortable operating in a fast moving environment
  • 2+ years in operational or project management-type with roles
  • High proficiency in Excel/Sheets; SQL is a plus
  • Demonstrated ability to establish relationships and collaborate with team members in a diverse environment

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!
Salary range: $65,000 to $85,000
Our Total Rewards package includes:
  • Stock options for all employees
  • Generous paid time off
  • Parental leave program
  • Employer sponsored health, dental and vision plan with low or no premium
  • Bonus or commission eligibility for all roles
  • 401K program
  • And more....
  • $100 monthly mobile or internet stipend
  • Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.