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Bill Review Associate Ii
Company | One Call |
Address | , Remote |
Employment type | |
Salary | $17.75 - $26.69 an hour |
Expires | 2023-09-11 |
Posted at | 8 months ago |
We’re looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of “getting people the care they need when they need it.” Over the last 30 years, our company has established itself as the market leader in managed care for the workers’ compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.
Salary Range: $17.75 - $26.69 Hourly
This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $17.75 - $26.69 Hourly
Benefits Summary:
In return for your commitment to our company’s mission, we offer a vast array of benefits to help support the whole you.
- Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
- The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.
- 401(k) matching
- Tuition Reimbursement Program including certifications
- Company paid life insurance
- Competitive wages with opportunities to earn annual merit increases
- Referral program
- Healthcare concierge
- Generous paid time off, 8 company holidays, and 2 floating holidays per year
- Opportunities to work from home
- Medical, dental, and vision insurance
- Exclusive discounts on travel, activities, and merchandise via work discount program
- Enterprise Recognition Program rewarding colleagues for their extraordinary work
- $1,000 Colleague Referral Program
- Pre-Tax FSA and HSA health savings accounts
- Company paid short term and long-term disability
- Colleague Assistance Program that provides free counseling and financial services
- Paid development hours to use for professional and community development!
The Bill Review Associate organizes and sends bills to insurance company for reimbursement.
Intermediate role. Applies moderate skills to job or specialization. May adapt procedures, processes, tools, equipment and techniques to meet more complex requirements of job. Duties and tasks are somewhat routine, although most questions and problems are resolved by the incumbent. Consults with senior peers on semi-complex processes to learn through experience. Works under general supervision. Requires a High School diploma and typically a minimum of 1 to 3 years of experience in an office setting and/or billing experience.
GENERAL DUTIES & RESPONSIBILITIES:
- Performs all other duties and assignments as directed by management.
- Contacts therapy clinics for missing information/documentation.
- Attends department meetings and participate in training sessions.
- Reviews bills for accuracy.
- Answers questions from internal departments about Bill Review protocols.
- Researches billing errors (such as missing ICD codes, therapist license numbers, etc.).
- Delivers exceptional customer service with every customer interaction.
- Demonstrates knowledge of office equipment (copier and scanner).
- Processes mail.
EDUCATIONAL REQUIREMENTS:
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
- Proficient computer skills and data entry.
- Time management.
- Ability to multi-task in past-paced environment.
- Organization skills.
- Verbal and written communication skills.
- Critical thinking and problem solving.
- Ability to work with minimal supervision.
- Exceptional Customer Service.
PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENTS:
- Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
- The work environment utilizes florescent lighting; noise level is moderate.
- For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.
- The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
- The employee is occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).
- Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
- For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
- Please be advised the job description is subject to change at any time.
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