Bilingual Spanish Virtual Ophthalmic Scribe

Summary:

The Bilingual Spanish Ophthalmic Scribe (Remote) provides real-time administrative help without being present on-site. During the appointment, scribes are connected virtually to record all information from the patient visit. They enter data into MDI, provide medical transcription, and record medical records. They are an integral, virtual part of the patient care team. This role of the scribe is to assist the physician with documentation of the patient's medical record. A scribe explains to the patient what the patient should expect from technician’s work up and from the physician. Scribes complete a detailed patient history which includes past medical history (systemic and ocular), family medical history (systemic and ocular), medication history (systemic and ocular) and the chief complaint (the reason for the visit).

Primary Duties and Responsibilities:

• The scribe, under the direction of the physician, transcribes the impression and plan, results of tests, prescriptions, and orders.
• The scribe transcribes any consultations or discussions with family members.
• The scribe does not directly assist with patient care.
• Maintains strictest confidentiality.
• The scribe documents any procedures that may be performed by the physician or ophthalmic medical personnel.
• Attends required staff and educational meetings as requested.
• EMR entry, notes, charting and assist as scribe for physician as required, as well as EMR documentation of all patient communications.

Prior Experience:

• Bilingual Spanish required
• Associates Degree minimum / Bachelor’s Degree preferred
• Ophthalmic Assistant/Technician, with or without COA/COT: 1 year (preferred)
• 2-3 years of Scribing experience required

Knowledge/Skills/Abilities:

• Ophthalmic pre-exam workup, basic and advanced ophthalmic testing including but not limited to demonstrated proficiency in case histories, visual acuity testing, EOM, and pupil testing, keratometry, tonometry, visual field testing, OCT testing, topography, fundus, optic nerve and external photography, biometry A-Scan/IOLMaster, preliminary slit lamp exams with angle grading.
• Understands and follows procedures for surgical and procedural consents, pre- and post-operative instructions.
• Excellent interpersonal and organizational skills and demonstrate energetic professional, empathetic demeanor to patients and coworkers.
• Understands and utilizes sterile technique and procedures.
• Knowledge of and facility with electronic medical record (EMR) and practice management (EPM) systems.
• Thorough knowledge of eye anatomy, disease, symptoms, surgical procedures, and ocular medications.
• Understanding and analytic capabilities consistent with operational flow analysis and coding and compliance.
• Demonstrates ability to assist providers with 4-6 patient encounters per hour.
• Excellent interpersonal and organizational skills and demonstrate energetic professional, empathetic and maintain certification.