Beverage Server - Casino Service

Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.

• Communicates with management to rectify any and all customer needs, comments or incidents
• Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
• Initiates and engages in conversation with all guests in a professional and friendly manner
• Must have knowledge of spirits, wines, champagne and mixed cocktails
• Previous cocktail serving experience preferred
• Provides timely cocktail service in a friendly and courteous manner
• Adheres to all established policies, procedures and guidelines

ADDITIONAL REQUIREMENTS

• MUST BE 21 YEARS OF AGE
• Will be required to work in areas with smoking.
• Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue.
• Requires the ability to work within a team environment
• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
• Must possess excellent customer service and communication skills
• Must be able observant and quick to respond to various situations while multitasking.

WORK ENVIRONMENT

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

DISCLAIMER

This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.