Benefits Specialist Jobs

Knighted is one of the largest operators in the cardroom and hospitality industries across three states. We have an unwavering commitment to serve our clients, our people, and our communities, revolutionizing the gaming landscape and driving industry and organizational excellence. In line with our continued growth, we are seeking a Benefits Specialist to join our team.

This is a remote, corporate position responsible for day to day administration of employee benefit plans company-wide. The successful Benefits Specialist will liaise with and advise departments on employee communications, compliance processes, and related internal protocols and resolve escalated issues with partnership from insurance carriers and/or third parties. Due to the dynamic nature of the role, schedule flexibility and the ability to travel are required.

Responsibilities

Administers employee benefits programs including: retirement, medical, dental, vision, life insurance, disability insurance FSA, and others.

• Ensures accuracy of census files and benefit enrollments
• Resolves COBRA inquiries timely
• Handles leaves of absences cases, including: FMLA, personal, and COVID-related absences
• Processes ADA and other medical accommodation requests timely
• Oversees timely processing of workers compensation claims and OSHA logs
• Manages leave of absence benefits payments
• Remains abreast of COVID-19 guidelines and communicates updates timely
• Collaborate with, mentor and manage other HR team members
• Performs other duties and responsibilities as assigned
• Advises and counsels management and employees on: benefits, HIPAA best practices, legal updates
• Serves as main point of contact for escalated benefit inquiries, ensuring quick and courteous resolution
• Assists in evaluating specifications for new plans or modifying existing plans
• Develops and drives quarterly wellness initiatives
• Participates in safety and risk management assessments and programs
• Conducts informational sessions as assigned, including benefits orientations and safety informational sessions
• Reconciles benefits reports
• Handles Open Enrollment preparations, including: hosting webinars as needed, drafting internal communications, updating all relevant documents

Skills & Qualifications

• Managing and motivating administrative employees
• Benefit administration systems; bswift and Flores preferred
• Maintaining records and preparing reports, documents and filings.
• HRIS, UKG preferred
• Advanced Microsoft Office or Google Workspace skills.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.

Education & Experience

• Bachelor’s degree in Human Resources, or related field with at least three years of experience preferred.
• At least five years of experience in related areas such as Human Resources or Benefits Administration required or

Benefits

• Employer-paid basic Life and AD&D, with options to purchase additional
• Medical, Dental, Vision (free medical, with options to upgrade coverage)
• Ability to work from home
• 401(k) and match
• Supplemental insurance plans available (hospital indemnity, accident insurance)
• Discounts program for local gyms, restaurants, concerts and more