Automotive Service Advisor (Experienced) - Assistant Manager

Service Street

WE ARE GROWING FAST!!!! JOIN OUR TEAM TODAY!

Fast-growing Automotive Company Seeking To Hire Assistant Managers

Retail/Sales experience is a plus! 5-day work week, benefits, great base pay plus monthly bonus and spiffs!

Responsibilities FOR AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

• Assistant managers remain involved with the delivery of vehicles to customers upon completion to ensure all customer concerns can be addressed.
• Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the Store Manager.
• Prioritize required services, and be prepared to provide options upon request.
• Greet customers and assist them with any inquiries they may have, either by phone or in person.
• Other duties as assigned
• Document declines for services and ask for follow-up on future service considerations
• Provide timely communication with management regarding applicable needs
• Consult with customers on applicable service specials.
• Keep customers informed on completion times, service expenses, and possible changes in a timely manner
• Provide concierge support for all owner inquiries, whether by phone or in person.
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
• Spend quality time building relationships with the customer.
• Record and report any damage to the company or customer property immediately
• Perform vehicle walk-around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.

Perks of the Job AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

• Paid holidays
• 5-day work week
• Off on Sunday
• Pay for performance culture- Increase your earning potential with no limitations!
• Paid Time Off
• Medical, Dental, Vision, Life, and Disability Insurance

Requirements For AUTOMOTIVE SERVICE ADVISORS/ASSISTANT MANAGERS

• Assist in identifying and finding a resolution to customer automobile repairs.
• Responsible for greeting customers
• Must have 2-3 yrs. Managerial Experience
• Asking discovery questions to better service customer needs
• Must have 1-2 yrs. Customer Service Experience
• Must be Career and Goals Driven
• Must have 2-3 yrs. Sales Experience

What We Offer Our Employees

• Employees at every level will have opportunities for their own personal advancement
• We have designed a lucrative pay structure based on performance incentives and production
• Training/Development Programs
• We pride ourselves on a family-oriented culture
• Drive can provide growth within a multi-state organization

* Add Salary includes Salary plus Bonus *

Drive Automotive Services, Inc. is an Equal Opportunity Employer

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