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Associate Manager, Strategy & Operations - Storefront
Company | DoorDash |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-16 |
Posted at | 11 months ago |
About The Team
- Developing, implementing, and driving business-building strategies
- Launching new merchant businesses and being a key advisor to existing ones
- Designing a best-in-class operating playbook to drive merchant sales and profitability
- Testing growth opportunities, iterating and scaling them across our SMB merchants
- Making strategic investments that grow the business
- Operate at the lowest level of detail - Diving into the data, talking to merchants & customers, and obsessing over the details to make sure we create value for our merchants
- Scale learnings — You’ll drive thought leadership and best practices that can be leveraged across DoorDash; some of our best products and capabilities started as initiatives on the SMB team
- Grow the product — You will be directly responsible for building and growing a business, including developing tailored growth/marketing strategies and leveraging DoorDash technology, talent and resources
- Lead with a merchant-first approach — As the voice of your merchants you’ll be the expert on some of DoorDash’s most important merchants, creating a high degree of visibility and responsibility
- Collaborate — You’ll work closely with cross-functional partners from Product, Engineering, Analytics, Support, and Marketing to drive execution excellence and innovation to make the company 1% better every day
- Excellent written and verbal communication skills
- Persuasive — you have a high EQ and you’re excellent at motivating potential partners to see the benefits of DoorDash Drive. You have experience leading projects and succeeding in a cross-functional environment
- Humble — you’re willing to get your hands dirty, collaborate with others, and you’re open to feedback
- 4+ years of consulting / strategy / business development / operations / technology / banking / analytics or related restaurant experience. High-growth startup experience is a plus
- Adaptable — things change quickly in our industry and you’ll need to be able to keep up
- You back your decisions up with data and you're comfortable pulling SQL (or learning SQL in the first few weeks) or modeling in Excel (can maintain complex spreadsheets)
- Bachelor’s degree or higher, Masters Degree or MBA is a plus
- Strong project management skills and ability to run multiple projects simultaneously
- Proactive — you’re motivated by the opportunity to deliver genuine value to our partners and build this business, and you’re willing to dive right in
- Entrepreneurial — you seek exposure to different types of problems and want to try your hand at different sides of the business
- Experienced —
- We are learners — We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
- We are leaders — Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
- We are all DoorDash — The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
- We are customer-obsessed — Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
- We offer great compensation packages and comprehensive health benefits.
- We are doers — We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
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